M17x media touch buttons

ok, i turned on my M17x, and the media buttons didnt turn on. i tried getting through the command center and it didnt work >.<

what do i do?

EDIT: webcam not working either

 

you have to restart it. i have the same problem sometimes. i notice it when i have my keyboard on morphing that some light will not start up on launch until i get into windows and the command center starts up

 

I am having the same issue . . . all the lights work except for media. What do you mean by restart it? Go Dark and then put it back?

 

restart the laptop, its happened to me twice now, and its always just the media buttons

 

I restarted it twice to no avail, and I also restarted the AlienFX software. I am going to try power cycling the laptop once my downloads complete (500MB over 400k DSL takes a while).

 

i think what i had to do was change the media buttons colour in the command center, click apply (it stays black) and then restart

 

i just had the same thing but the 4th keyboard section did not light up and not only did the 4th keyboard not light up, but neither did the power light or the touch pad or the speakers. once i got into windows and command center loaded everything lit up. how weird is that. by the way its a new theme i created with everything morphing that can morph

 

Guys,

I had this happen the other night... scared the crap out of me.

Shut down, unplug the AC adapter from the notebook and remove the battery.

With the battery removed, press and hold the power button for about 5-10 seconds. Then reinstall the battery and AC.

When you start up, make sure you hold down the power button for 1-2 seconds... If not it causes one of the USB hubs in the notebook to not initialize properly - aka. no webcam, touch controls, etc.

I spoke with our corporate Dell rep, and he indicated that all of the notebooks that use the touch control board occassionally do this since they're USB devices.

- Denver

 

I have tried to say the fx software is buggy

 

got mine fixed. idk how....but now the media buttons come on every time =D

 

Thanks for the post Denver - this worked for me. You are right - you must unplug the laptop and take the battery out and power cycle it by pressing the power button a bunch of times.

 

sweet i did this a week ago but i dont understand why it is concidered a usb power install thing ...when mine was all in pieces it plugs directly into the mother board

 

Hi,
I posted this issue a while back. Also, keep in mind that the integrated webcam also doesn't respond when this issue occurs.

Thanks,
Gabe

 

that is very odd.....because mine did

 

Nat, i'm having the same problem like yours with the media touch button.
You fixed it how?
Thanks

 

Thanks for the great information guys, I had this problem just now, and fixed it right away with the solution on this forum. ^_^ u guys are great!

 

Do you guys think a future driver update will help with the audio controls in the touch button?