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    M7700 Problem Need Help / Advice

    Discussion in 'Alienware' started by jaysh, Aug 22, 2008.

  1. jaysh

    jaysh Newbie

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    To be straight forward I know my way around computers a decent amount but I'm stumped on my current problem. I have the alienware M7700 laptop, and the other day the weirdest problem is happening.

    When I would boot up, the screen would turn grey and blink about 10-15 times, then restart. Occasionaly if I was lucky it would boot to windows for about 30 mins or so, then restart by itself. This happened about 10-12 times. I would do the same and boot into the bios, but then after a couple seconds or minutes it would restart. It is very random on when, and where it restarts. Now when I boot, the blue power button turns on, no image comes up at all, and when I hook it up to an external monitor I still get no display.

    At this point, I do not believe it to be the video card because of the issues that happened prior to me loosing video. I'm leaning more twords the motherboard instead.

    Anyone have any idea what this might be caused by?
     
    jaysh, Aug 22, 2008
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  2. Gophn

    Gophn NBR Resident Assistant

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    Which M7700... the Intel version (Clevo D900T) or the AMD version (Clevo D900K)?

    the videocard module might need to be reseated.. that and/or other main parts like CPU, RAM.

    A number of people, including myself, has had issues with the videocard module's mounting to the motherboard... where the solder for the screw's standoffs can actually un-adhere itself to the mainboard... especially if you were too forceful during the remove and re-seating of the videocard.

    We kind of went over some issues in this recent thread:
    http://forum.notebookreview.com/showthread.php?t=289457
     
    Gophn, Aug 23, 2008
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  3. jaysh

    jaysh Newbie

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    appreciate that info i'll have to check that out!

    I have the intel v. clevo.
     
    jaysh, Aug 23, 2008
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  4. jaysh

    jaysh Newbie

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    I think it is my video card....the clock on the front still displays the correct time...and then m/b is still active and "pinging" the cd drive cause you can hear it and see the light flashing...

    Does anyone know where I can get a replacement video card? or if this might even be the problem? I took aprt the whole laptop, every connection looks good but I have no idea what it might be?
     
    jaysh, Sep 3, 2008
    #4