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    M9750 Second Video Card Not Recognized

    Discussion in 'Alienware' started by simonmpoulton, Apr 17, 2009.

  1. simonmpoulton

    simonmpoulton Notebook Deity

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    Ok so I've had this issue for a while now Alienware shipped me out a new replacement video card and the thing is still not recognized. What could be wrong with it?
    The card is defintely seated correctly, fans and vents have been cleaned out thoroughly. Is there any possible way that the card is recognized but Windows just isnt seeing it? Any suggestions?
     
    simonmpoulton, Apr 17, 2009
    #1
  2. The_Moo™

    The_Moo™ Here we go again.....

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    because it is burnt out :)
    did you try reinstalling drivers (after you put in the new card
     
    The_Moo™, Apr 17, 2009
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  3. Rob41

    Rob41 Team Pirate Control

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    Gotta bring up the obvious. Is the SLI cable properly connected on both ends?
     
    Rob41, Apr 17, 2009
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  4. simonmpoulton

    simonmpoulton Notebook Deity

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    I was messing around with the SLI cable quite a bit and yes it is. I'll try a completely new driver install but i dont hold out much hope since the card isnt even seen in the device manager. I also looked at the connection mdoe of device manager in more detail, PCI standard PCI-to-PCI bridgex2 One of them shows NVIDIA Geforce Go 7950GTX Under it and then 3x Default Monitor and 1x Plug and Play Monitor Under that. The Other PCI standard PCI-to-PCI bridge shows nothing under it. Switching on "Show Hidden Devices" I get Two Exclamation Marks Under "Non-Plug and Play Devices" both with "This device is not present, is not working properly, or does not have all its drivers installed. (Code 24)" The first one being Parport and the second being Serial.
     
    simonmpoulton, Apr 18, 2009
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  5. simonmpoulton

    simonmpoulton Notebook Deity

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    Ok Update, Did a Driversweeper and then installed the latest LaptopVideo2Go Drivers, didnt get a prompt for the second card and there is still no entry for the second video card in Device Manager.
     
    simonmpoulton, Apr 19, 2009
    #5