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    M9750 videodriver crash

    Discussion in 'Alienware' started by Shiftehh, Aug 9, 2009.

  1. Shiftehh

    Shiftehh Notebook Enthusiast

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    Hello all.. I own an Alienware M9750 Laptop with 2 GeForce Go 7950GTX 512 Mb video cards.. The problem now is that sometimes my videodriver crashes and everything goes to .. Terrible FPS in all games.. So I have to uninstall the driver and reinstall it again everytime it happens.. I'm sick and tired of it.. What's the deal? Are there more people with this? How can I stop it?

    Thanks in advance!
     
  2. EviLCorsaiR

    EviLCorsaiR Asura

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    Are you sure that you're installing the driver properly?

    Here's the thorough steps:

    1. Uninstall driver (make sure to check the box saying to delete the files)
    2. Reboot into safe mode
    3. Run Driver Sweeper (search Google for it) and clean up the video drivers
    4. Reboot
    5. Install new driver
    6. Reboot
    7. See if it worked properly
     
  3. JasonNH

    JasonNH Notebook Evangelist

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    It may be a heat issue rather than a driver issue. Are you monitoring temps? I hate to say it, but I saw similar behavior a little while before my GPU finally just died.
     
  4. Shiftehh

    Shiftehh Notebook Enthusiast

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    This maybe a dumb question, but I'm no computerguru.. I'm just good at playing games, but what is the latest driver I should install for my vid card? A link or number would be great.. Thanks for the quick reply by the way!!
     
  5. JasonNH

    JasonNH Notebook Evangelist

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    Currently, I'm using the 179.48 beta available from Nvidia. I needed this one to get a recent game working and it seems to be good and stable, it just doesn't support as many resolutions as I've had in the past. Prior to this, I was using 179.28 from laptopvideo2go, and that was always a solid performer.
     
  6. JasonNH

    JasonNH Notebook Evangelist

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    One other thing, follow Stone's SLI Guide for installation. If you use the drivers from Nvidia, you don't have to worry about the INF file steps.
     
  7. rsgeiger

    rsgeiger Notebook Evangelist

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    And also get some can-air and blow out your vents to be safe on the heat issue. I do hope you get your problem fixed. Are you using any external monitors?
     
  8. EviLCorsaiR

    EviLCorsaiR Asura

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    I'd definetely download HWMonitor and make sure your vid cards aren't overheating.
     
  9. Shiftehh

    Shiftehh Notebook Enthusiast

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    I checked it.. And during gaming my cards get about 95 degrees celsius and my CPU get about 95 degrees too! Isn't that too hot? I even have a max of 102 degrees in one of my GPU cores..
     
  10. JasonNH

    JasonNH Notebook Evangelist

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    Yes, that's hot. 102 is quite bad. You should be aiming for 90 and under if possible, though it's not unlikely that it could crest a little over 90 at certain points but I would not want it to remain there with these cards.
     
  11. Shiftehh

    Shiftehh Notebook Enthusiast

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    it's fixed guys, it was a case of dust in the fans and grills. Thanks for the help people, you guys are great! as you can see i have two threads with 2 different problems, both had the same problem, and both are solved. wooptiedoodle! :D