MX 15 European Orders & delivery times...

Hi everybody ,

French guy having ordered a Mx 15 on february4th ( the first day available to order for France ), I am a little bit worried about the different announced delivery time and some experiences read on several Internet forums .
So, as ours orders will come from a separate AW site in Ireland, I think that it can be useful to share our different " european " experiences .

Could I get some feedback from european who ordered the "baby" like , date of order and estimate delivery time, has somebody been already delivered ....

This could help the other to be patient ....

Best regards from France

 

Order 13th Feb from Alienware.co.uk
Estimated due date 10th March

Still in Phase 4.

 

have u changed your cpu to penryn? i did this morning and i'm in the same phase as you and they said they'll do it and there won't be a change in the shipping date.. plus they gave me back £90ish!

 

Me too, order 6 Feb
estimated ship date 3 March
Now still in phase 4 (I also change cpu to X9000 and get back £80)

 

Thanks for these first answers .

To complete my position :

Ordered on Feb. 4th still in phase 4 ( I didn't change the processor for a penryn ) expected delivery day : March 6th

I called this morning and I was told that nobody in Europe might be delivered yet because of a lack of different parts ( Video card, mother board ....) so I guess that everybody might be today still in phase 4 .

 

ohhh.. so that's why.. yeah.. i'm still in phase 4 as well.. hopefully, when they do get the parts, it's just a quick skip to phase 7 or something..

 

Same here, ordered on 5th phase 4 ever since. Called them up today in the afternoon and the guy told me that from what he sees they just got all the parts so he told me to call back on Friday to get a new estimate for shipping date. Hope it will not take more than 7-10 days to build/test/ship but I hope even more that they wont jump over the testing for the sake of the speed .

PS ordered from CH

 

Hi guys , no news concerning your deliveries ?

From my part , I become more upset day after day .The last call from them was to say ..." don't worry , as a prioritary customer , we insure you to get your order on the fisrt week of April ..." !!!! I missed to fall of my chair : 2 months of delivery time ( I ordered it on Feb. 4th !) and somebody in Ireland who is laughting at me with this proposal ......Grrrrrr !

I am still waiting for a definitive delivery date ....

Please , can you tell me where are you with yours ' ........

Good luck

 

How have you become a priority customer?

 

well my friends thats why I cancelled my order
I ordered a clevo on Friday, it was shipped this morning to arrive tomorrow next day delivery!

 

Wow that was fast! Gratz!

 

Eeekie ,
I think that the meaning of "priority customer" is " worried and worriing customer" but no priority at all .

Seriously, I sent to them many mails and on the end , menaced them to get the support of the legal department of my company if I didn't get any satisfaction .That why they consider me as a professionnal customer and then , normally priority cust . but I don't believe that ;-)

 

BOFH1971 ,

Please , where did you order your Clevo ? would you have an internet link ?

 

I think making us wait so long good be agood thing
As look at all the issues that the US customers are having with there m15x
Hopefully they can iron out alot of the stuff before we as European customers get out hands it on.

 

www.novatech.co.uk its thei x80r pro notebook
same price but of course 17" and 4kg
oh the spec is a little bit better
the chassis doesnt look as cool

thanks for the grats guys good luck with your choices

 

just wondering will these delays affect the m9750? menaing will this takes ages to be delivered as well?

 

Nobody here will know that, aside from guess work. Best to e-mail them and wait for a default unhelpful response, or perhaps phone them a few times, and average out the different answers you're given by different people.

 

the m9750 shouldnt be affected as its an old system, they've ironed out the bugs and must have a fair few in stock

 

i think at this point, everyone's a priority customer.. they're just saying that to keep you happy..

 

I have to quote your sentence as it seems sum up the whole CS.

 

Guys anyone knows preliminary when are they going to get all the missing m15x parts in UK? My phase 4 began today so now the waiting part begins...

 

if you've read the threads, we've mentioned it a lot of times already.. the parts will arrive sometime end of march and early april, then they'll start building.

 

Just read in the phase game threat... chassis and LDC next week but AC adapter early April... I can't believe they're out of ac Adapters.

 

You jump to conclusions too fast young padawan. They are not out of adaptors just as they were not out of chassis and LCDs. I'm not native english speaker but I always thought that to be out of a product meant you used to have it but you don't have it right now anymore. In the European Alienware they never had any of those things from the beginning. And I got the confirmation from AW CS about this too .

 

Oh thanx ioniro now I feel a lot better

 

dont worry impressive your wait wont be quite as long as ours would have been
you only have 1 month to wait, we would have been over 2 months!!!

I hope yours arrives in perfect condition, and you have years of great service from a machine that frankly looks the nuts !

 

Yea, 2 months is insane for a laptop. I really hope to get mine in good condition, they have to sort that overheating problem somehow.

By the way, BOFG1971 has your Clevo arrived ?

 

By the way my Novatech Clevo just arrived, Ordered it last Friday
hows THAT for service!!!
and its only just wider than my 15" acer, I was expecting it to be both bigger and heavier....

 

It would be usefull to perhaps get some snaps of size comparisons compared to the Acer if you can. It's hard to gauge size from just a ruler and imagination hehe

 

Gratz on your new laptop

 

ok hang on while I get my camera

 

Well I managed to open your link Nice notebook, 17" screen always looked awesome to my, but I needed portability. Why did you choose Windows xp?

 

I have a full version of xp, so I ordered without an o/s
I dont think vista is ready yet.
dont get me wrong, vista looks great, but there are too many performance issues, and pointless components, that should be opt-in not opt-out at install

I really like aero, and the widget bar is useful

Networking issues (shared drives) and various other problems including worse performance in games, is whats keeping me away at the moment.

 

Hi everybody ,

Has any european customer received his M15 X yet ?

Please , inform us ASAP on any expected delivery

 

Nope no one has. We're all sitting in Phase 4 at the moment, and AW rep said they should get the parts in about a few weeks, so early April they will start building/shipping the systems.

 

French as well as UK forums indicate that some customers might be delivered of their M15X by these days , means that AW beguins its european deliveries .

could the lucky guys inform the other when they will get their "baby" with the initial date of order and estimation about the delivery time from AW to them ?

Thanks a lot

 

I have seen on a german forum that one m15x has been shipped yesterday!

 

i was told production started again on wednesday and this was confirmed the next day. my baby should be with me on 4th april so 7 days to go for me.
i ordered end feb beginning of march so all you early february orders should be with you very soon.

 

Mr DJ, I hope you are right , I ordered mine on Feb. 4th !! ;-)

but according to the mail I received , I am only on phase 5 ( Production )...per haps it depends on options ( Screen resoluition, Prpocessors ....) .

But thanks for your wishes .

 

theres been a few hiccups at AW
the cpu overheating held everything up for almost a week and then theres the chassis delivery. if you are waiting for the 2.8 that is what could be the delay.

fingers crossed you get your system next week.