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    Mx17 randomly shutting down

    Discussion in 'Alienware' started by shadekiller, May 20, 2010.

  1. shadekiller

    shadekiller Newbie

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    I have had this laptop for a little over a month, and just recently it will shut down randomly, then turn back on. Once this starts, it'll shut off again before i can even log in and will repeat this process until i unplug the laptop.

    This only seems to happen when the laptop is charging, is there anything i can do to fix it?
     
    shadekiller, May 20, 2010
    #1
  2. rbf351

    rbf351 Notebook Enthusiast

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    same thing happened to my m17x-r1, never figured it out, and just kept fighting dell until they replaced the machine
     
    rbf351, May 20, 2010
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  3. Aikimox

    Aikimox Weihenstephaner!

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    Is it the same in safe mode?
     
    Aikimox, May 20, 2010
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  4. shadekiller

    shadekiller Newbie

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    I don't think so, how do i put it into safe mode or take it out?
     
    shadekiller, May 20, 2010
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  5. Aikimox

    Aikimox Weihenstephaner!

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    F8 after BIOS post and choose safe mode.
     
    Aikimox, May 20, 2010
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  6. shadekiller

    shadekiller Newbie

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    mmm, i just plugged my laptop back in and it is not shutting down. But, i did change the power plan from high-performace to balanced. Would this have anything to do with it?
     
    shadekiller, May 20, 2010
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  7. Aikimox

    Aikimox Weihenstephaner!

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    It's hard to guess when you don't even provide the system specs.
    There could be many causes to this behavior.
    You could try a power drain first.
    Then you could update/re-flash the BIOS.
     
    Aikimox, May 20, 2010
    #7