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    My m15x is now a brick

    Discussion in 'Alienware' started by TheHoodedRonin, Jan 4, 2009.

  1. TheHoodedRonin

    TheHoodedRonin Notebook Enthusiast

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    Purchased in September, it has maybe 100 hours worth of gaming done on it. Was doing some stuff in City of Heroes when it just shutdown. Straight to black screen. No lag, no graphic artifacts. Went from perfectly playable to off in a second. It now no longer boots up.

    Seems like I should get more then 100 hours outta the thing before it starts frying on me.

    Anyways, suppose I get to see what customer support is like now. Should be filled with fun and excitement.
     
    TheHoodedRonin, Jan 4, 2009
    #1
  2. whizzo

    whizzo Notebook Prophet

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    sounds like a problem with the mobo to me. hope you get it fixed.
     
    whizzo, Jan 4, 2009
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  3. Oceanus

    Oceanus Ambassador

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    Start with Roswell. Going with the normal technical support guys will be bound to give you headaches.
     
    Oceanus, Jan 4, 2009
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  4. Stone825

    Stone825 Notebook Virtuoso

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    QFT Roswell will help you out a LOT more.
     
    Stone825, Jan 4, 2009
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  5. exiled

    exiled -_-

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    I had this problem before when i was playing TF2. Try taking the 8800, 8700, or 8600 out of the system. There is a guide posted on the alienware website how. Then try to turn it on. If it does it means your gfx card is fried. THe comp will still turn on because if there is no dedicated card detected it will just go to integrated.
     
    exiled, Jan 4, 2009
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  6. whizzo

    whizzo Notebook Prophet

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    or, to save yourself some trouble, start up the computer by pressing the right mouse button. this will launch the system on integrated graphics :)
     
    whizzo, Jan 4, 2009
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  7. ChutneyRemix

    ChutneyRemix Notebook Geek

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    how does roswell work?
     
    ChutneyRemix, Jan 4, 2009
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  8. Stone825

    Stone825 Notebook Virtuoso

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    Roswell is the "superior" tech support that AW only offers to people who know about it or select customers of their choosing. They are open from 9-5pm EST and have a lot more clearance vs. the regular tech support and are a lot more knowledgeable.
     
    Stone825, Jan 4, 2009
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  9. rgauchey

    rgauchey Notebook Geek

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    You can boot using only the left mouse button???
     
    rgauchey, Jan 4, 2009
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  10. rgauchey

    rgauchey Notebook Geek

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    Oops........right button
     
    rgauchey, Jan 4, 2009
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  11. whizzo

    whizzo Notebook Prophet

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    yep. this will boot with the integrated GPU.
     
    whizzo, Jan 4, 2009
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  12. pencilcheck

    pencilcheck Notebook Consultant

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    I think what they mean is booting up the comp while pressing the right mouse button...
     
    pencilcheck, Jan 4, 2009
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  13. whizzo

    whizzo Notebook Prophet

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    no, what i mean is pressing the right mouse button while the computer is off. this will boot up the computer with the IGP. you do not need to press anything except the right mouse button. try it out yourself if you don't believe me.
     
    whizzo, Jan 4, 2009
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  14. Alienized

    Alienized Notebook Consultant

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    On the touch pad only or will it work on an cordless mouse? Sorry have not tried it yet, good info Whizzo! :cool:
     
    Alienized, Jan 4, 2009
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  15. whizzo

    whizzo Notebook Prophet

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    touchpad only, probably, since the cordless mouse won't be powered/won't have reception when the notebook is off.
     
    whizzo, Jan 4, 2009
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  16. rgauchey

    rgauchey Notebook Geek

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    Even a corded mouse won't boot mine. What's the setting that makes this work?
     
    rgauchey, Jan 4, 2009
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  17. Stone825

    Stone825 Notebook Virtuoso

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    Use the touchpad buttons. A corded or cordless mouse will most likely not work
     
    Stone825, Jan 4, 2009
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  18. rgauchey

    rgauchey Notebook Geek

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    It does work. But, it also launched windows media center for some reason.
     
    rgauchey, Jan 5, 2009
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  19. whizzo

    whizzo Notebook Prophet

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    yeah, because the right mouse key acts as a sort of hot key to launch the media center. if you press the right mouse key will the lappy is off, it'll boot the machine and then open MC. you can stop MC from opening like this with a simple regedit.
     
    whizzo, Jan 5, 2009
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  20. E-wrecked

    E-wrecked BANNED

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    That's good info whizzo. :)
     
    E-wrecked, Jan 5, 2009
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  21. rgauchey

    rgauchey Notebook Geek

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    whizzo,,,what is the regedit that will disable MC from opening.
     
    rgauchey, Jan 6, 2009
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  22. whizzo

    whizzo Notebook Prophet

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    can't remember mate, vikas walked me through the process via MSN :)
     
    whizzo, Jan 6, 2009
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  23. CSHawkeye81

    CSHawkeye81 Notebook Deity

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    So I take it, that its a bad card???
     
    CSHawkeye81, Jan 6, 2009
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  24. otaku

    otaku Notebook Deity

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    my system did this (don't recall how many hours of gaming I did but 20+ and then regular use all the time) it was a few months old. I called roswell it still took like an entire day on the phone before they finally let me send it in turned out to be the mobo which they replaced among other things I believe. Been fine since but hasn't seen much gaming.
     
    otaku, Jan 6, 2009
    #24