The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.

    My smart bay optical drive can't close completely...

    Discussion in 'Alienware' started by pencilcheck, Jan 3, 2009.

  1. pencilcheck

    pencilcheck Notebook Consultant

    Reputations:
    32
    Messages:
    163
    Likes Received:
    0
    Trophy Points:
    30
    [​IMG]
    [​IMG]
    See the difference from the pics.

    [​IMG]
    [​IMG]
    [​IMG]

    I wonder if this is normal...
    But I recall that the last time I use the optical drive, it does not bump out the case because it makes it uneven and ugly.

    If there is any solution, please post it here thanks :eek:
     
    pencilcheck, Jan 3, 2009
    #1
  2. pencilcheck

    pencilcheck Notebook Consultant

    Reputations:
    32
    Messages:
    163
    Likes Received:
    0
    Trophy Points:
    30
    no solution?
     
    pencilcheck, Jan 3, 2009
    #2
  3. whizzo

    whizzo Notebook Prophet

    Reputations:
    769
    Messages:
    5,851
    Likes Received:
    2
    Trophy Points:
    206
    i guess you could open the drive up and look for any physical obstructions.
     
    whizzo, Jan 3, 2009
    #3
  4. pencilcheck

    pencilcheck Notebook Consultant

    Reputations:
    32
    Messages:
    163
    Likes Received:
    0
    Trophy Points:
    30
    does it happen to you? does your optical drive bump out of the case?
     
    pencilcheck, Jan 3, 2009
    #4
  5. bobeer86

    bobeer86 Notebook Geek

    Reputations:
    155
    Messages:
    89
    Likes Received:
    3
    Trophy Points:
    16
    just put it in ur notebook and see if it sticks out. im pretty sure it will be fine as almost all notebook cd/dvd/bd/... slim type drives for notebooks have this additional space between the end of tray and the case of the drive. when u put the drive into a smartbay, it should be leveled with the rest of the chassis when it "sticks out" and reclined when u push it all the way in.

    let us know how it turns out though ;)
     
    bobeer86, Jan 3, 2009
    #5
  6. whizzo

    whizzo Notebook Prophet

    Reputations:
    769
    Messages:
    5,851
    Likes Received:
    2
    Trophy Points:
    206
    mine doesn't stick out at all. however, if only slide the drive into the SB slot, it will stick out a bit. i have to firmly push it all the way in to make it flush.
     
    whizzo, Jan 3, 2009
    #6
  7. pencilcheck

    pencilcheck Notebook Consultant

    Reputations:
    32
    Messages:
    163
    Likes Received:
    0
    Trophy Points:
    30
    ah... if I push it all the way in it did level with the chasis but it won't last long because it will bump out a split second after...

    So the optical drive in the SB will stick out without external force...
     
    pencilcheck, Jan 3, 2009
    #7
  8. exiled

    exiled -_-

    Reputations:
    115
    Messages:
    1,770
    Likes Received:
    0
    Trophy Points:
    55
    the optical drive does not stick out at all. its suppose to stay in. if you want ill take a pic tomorrow to show you how it looks like.
     
    exiled, Jan 4, 2009
    #8
  9. pencilcheck

    pencilcheck Notebook Consultant

    Reputations:
    32
    Messages:
    163
    Likes Received:
    0
    Trophy Points:
    30
    sure. Mine is sticking out a little bit, but it's loose so I can push it to align with the chasis but it will stick out again if I move my hand away.
     
    pencilcheck, Jan 4, 2009
    #9
  10. exiled

    exiled -_-

    Reputations:
    115
    Messages:
    1,770
    Likes Received:
    0
    Trophy Points:
    55
    i dont really know how else to show you that it doesnt stick out other than a top view.
     

    Attached Files:

    exiled, Jan 4, 2009
    #10
  11. pencilcheck

    pencilcheck Notebook Consultant

    Reputations:
    32
    Messages:
    163
    Likes Received:
    0
    Trophy Points:
    30
    hm, that means my optical drive needs attention. I hope it will be a easy fix. Anyone know how to take apart the optical drive?
     
    pencilcheck, Jan 4, 2009
    #11
  12. exiled

    exiled -_-

    Reputations:
    115
    Messages:
    1,770
    Likes Received:
    0
    Trophy Points:
    55
    if you talk to cs im sure they will send you a new one. they will let you keep using the one you have until the new one arrives.
     
    exiled, Jan 4, 2009
    #12
  13. pencilcheck

    pencilcheck Notebook Consultant

    Reputations:
    32
    Messages:
    163
    Likes Received:
    0
    Trophy Points:
    30
    cool, I will try to call them for replacement :)
     
    pencilcheck, Jan 4, 2009
    #13
  14. exiled

    exiled -_-

    Reputations:
    115
    Messages:
    1,770
    Likes Received:
    0
    Trophy Points:
    55
    just remember if you live in the U.S call Roswell. They are AW's best customer service. The number is in my sig.
     
    exiled, Jan 5, 2009
    #14
  15. pencilcheck

    pencilcheck Notebook Consultant

    Reputations:
    32
    Messages:
    163
    Likes Received:
    0
    Trophy Points:
    30
    ok, I will
     
    pencilcheck, Jan 5, 2009
    #15
  16. Motarola2

    Motarola2 Notebook Enthusiast

    Reputations:
    1
    Messages:
    30
    Likes Received:
    0
    Trophy Points:
    15
    Motarola2, Jan 5, 2009
    #16