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    MyHive Account Number? Not working - RESOLVED

    Discussion in 'Alienware' started by MizuNami, Nov 30, 2010.

  1. MizuNami

    MizuNami Notebook Geek

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    Okay so all the research I've done says the account number is located in the black book I got. However it is not. What do I do? I can't make my Hive account with out it. So am I screwed? I recently recieved my alienware last week.
     
    MizuNami, Nov 30, 2010
    #1
  2. inap

    inap .........................

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    umm my hive is for the pre dell model.

    with dell you just use the service tag underneath your laptop.
     
    inap, Nov 30, 2010
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  3. MizuNami

    MizuNami Notebook Geek

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    explain please? sorry im kidna stupid...when goign to the hive support, i create it with the 7 or 10 digit code on the bottom? one says service tag the other says express service tag
     
    MizuNami, Nov 30, 2010
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  4. inap

    inap .........................

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    inap, Nov 30, 2010
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  5. MizuNami

    MizuNami Notebook Geek

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    well i would like to see what the hive is actually since i am a alienware user now..im trying to find a way to just reinstall my CC cuz yea troubleshooting alienfx hasn't worked ..anyway.....the service tag numbers didn't work at all
     
    MizuNami, Nov 30, 2010
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  6. inap

    inap .........................

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    my hive was just like the link i gave you, but it was pre dell, when alienware was on its own. just have drivers and software.

    now its just a regular dell support page, and you don't need any number to get to it.

    use use that link i gave you, and make sure to download the win 7 versions of the driver.
     
    inap, Nov 30, 2010
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  7. MizuNami

    MizuNami Notebook Geek

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    i did..thanks inap..like always your an awesome
     
    MizuNami, Nov 30, 2010
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  8. MizuNami

    MizuNami Notebook Geek

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    ah okay i see the problem..i bet its glitchy cuz the driver is for a07......get to work dell...upgrade my command center nucka fish!..okay mods can close this up ..thanks inap
     
    MizuNami, Nov 30, 2010
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  9. electrosoft

    electrosoft Perpetualist Matrixist

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    Yeah, my hive still works from when I had an Alienware M-ALX 19" monster, but all that is pure legacy. Trust us, you'll like the way things are now. ;)
     
    electrosoft, Dec 5, 2010
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  10. BatBoy

    BatBoy Notebook Nobel Laureate

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    Recapping for new visitors...

    MyHive ( Alienware: Client Services Support Area Cutomer Login) is for pre-dell Alienware systems ONLY. In other words, Legacy systems such as the original m15, m17, area-51, aurora, etc. This will not work with Dell/Alienware systems. It is only for legacy systems and does not contain anything new for us.


    Support/Drivers/Downloads for the Dell/Alienware 'All Powerful' systems (M11xR1/R2, M15x, M17xR1/R2) are available via the Dell Support site.

    Direct links to all driver pages for the Dell/Alienware models can be found here:

    http://forum.notebookreview.com/ali...-general-information-read-before-posting.html
     
    BatBoy, Dec 5, 2010
    #10