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    Need help from when i purchased my M17x

    Discussion in 'Alienware' started by Kevinmcg, Apr 21, 2010.

  1. Kevinmcg

    Kevinmcg Notebook Deity

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    When i purchased my m17x on account in january the website said 18 months no interest if paid in full and no payments however i called dell and they are saying 12 months and you have to make payments. Does anyone have any pictures or printouts showing this promotion or any suggestions to say about when i call? it would be really appreciated.
     
    Kevinmcg, Apr 21, 2010
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  2. Mandrake

    Mandrake Notebook Nobel Laureate NBR Reviewer

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    I remember the 18 months no interest but not no payments.
     
    Mandrake, Apr 21, 2010
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  3. kilthro

    kilthro Floating in Space

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    Yea same here as Mandrake said.. They reserve the right that if payment is missed that you default to normal plan
     
    kilthro, Apr 21, 2010
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  4. Kevinmcg

    Kevinmcg Notebook Deity

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    Ok thanks for the quick repsonses. Even so kilthro i made the first months payment and it never said 18 months it only said 12. Does anyone have a picture or anything i can say? i still have the email but it doesnt say anything about the account.
     
    Kevinmcg, Apr 21, 2010
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  5. Malignant

    Malignant Notebook Ninja

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    So this 12 month thing doesn't start until you receive it right? Do they charge the DPA after it ships?
     
    Malignant, Apr 21, 2010
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  6. kilthro

    kilthro Floating in Space

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    Its from the invoice date.. So the day it ships. That is when they charge your card.

    No I do not have that info on the 18 months.. I remember seeing it but didnt save anything. 12 month is the default payment plan. That is what I got and used.

    Sorry man
     
    kilthro, Apr 21, 2010
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  7. Mandrake

    Mandrake Notebook Nobel Laureate NBR Reviewer

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    It's on the DFS statement also. Should have been from day 1. Log into your DFS account and pull up your first statement and see what it says.
     
    Mandrake, Apr 21, 2010
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