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    Never buying from aw again!

    Discussion in 'Alienware' started by sernul, Feb 5, 2009.

  1. sernul

    sernul Notebook Guru

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    Returned my m17 over 40 days ago, and still have not received a refund. I called customer support and got barely english speaking iraq answering the phone saying my account # doesn't exist and i have already received my refund, :mad:

    So please read and consider this before buying,
     
    sernul, Feb 5, 2009
    #1
  2. OGLoc

    OGLoc Notebook Consultant

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    Whoa that's unlucky. Hope you get your money back.

    How much was it btw?
     
    OGLoc, Feb 5, 2009
    #2
  3. sernul

    sernul Notebook Guru

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    $1885.00... i'm really ticked
     
    sernul, Feb 5, 2009
    #3
  4. an emoticon

    an emoticon Notebook Guru

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    Try giving the Roswell crew a chance. If they can't help you just file a better business bureau complaint.
     
    an emoticon, Feb 5, 2009
    #4
  5. ryujin

    ryujin 2B or not 2B

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    close thread plz
     
    ryujin, Feb 5, 2009
    #5
  6. whizzo

    whizzo Notebook Prophet

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    this thread will be deleted by mods in 3... 2... 1...
     
    whizzo, Feb 5, 2009
    #6
  7. Gophn

    Gophn NBR Resident Assistant

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    you can contact your credit card company and inform them about the situation.

    you should not be liable as long as you have evidence.
     
    Gophn, Feb 5, 2009
    #7
  8. Roswell_Kevin

    Roswell_Kevin Company Representative

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    Hello Sernul,

    Please PM me your account number and if possible your cancellation RO number. Once I have these I will personally look into your issue.

    Best regards,
     
    Roswell_Kevin, Feb 5, 2009
    #8
  9. TomTucker

    TomTucker Notebook Geek

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    well if your account dosent exsist then how did you get your refund? get onto a trading standards company and tell them your situtuation show them a bank statement from when you bought the PC with the money leaving the account and all the ones up-to-date as of today they will show no refund being made by there company hence you havent had you refund and then you can take them to court * and breath*
     
    TomTucker, Feb 5, 2009
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  10. sernul

    sernul Notebook Guru

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    I pmed roswell I hope he can do something.
     
    sernul, Feb 5, 2009
    #10
  11. Charles P. Jefferies

    Charles P. Jefferies Lead Moderator Super Moderator

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    Since you PM'ed the Roswell crew, it's now a personal matter and should stay between you + them. Quietly closing this thread . . .
     
    Charles P. Jefferies, Feb 5, 2009
    #11