New Alienware Rep. Intro.

Hi everyone, my name is Rose. I recently joined AW forums team and look forward to helping you all out. Feel free to message me if you have any questions or concerns and I'll be here to help out.

 

Welcome to NBR, Rose.

My m9750 from Alienware is currently broken, but I haven't found the time to get it repaired since I'm busy with school. I'll get it done in the summer.

 

pic or it never happend....
(must be attachment).....

 

wow, great to see some more AW reps here. you can never have enough...

I assume you will be able to help international customers as well, right?

EDIT: ryuj... *shakes head*

 

welcome btw...
did you get the chaz seal of approval?

 

does the help also include product development information?

 

Welcome Rosemarie!

First job for you... Find out whats up with my m15x, shipping is over two weeks late already and it has sat in Stage 8 (QA) for over a week! Ahhhhhhh...

 

My m9750 is down too. I just need to get on the phone with AW and get it fixed.

I do have a question. When does AW plan to support the 260M? Will the m15x be upgradeable?

 

black, call roswell in my sig. see if they can help ya out too.

 

We're not able to send you private messages yet; So here's my question in the open thread;

In regards to this thread: http://forum.notebookreview.com/showthread.php?t=373769

For sure SOMEONE within the Alienware team/gan/concern will be able to get their hands on the GForce GTX 260M soon... and for sure there's an M15x "laying around" somewhere... Me, and many with me, are VERY interested in seeing if the 260M will fit the M15x...

Are you able to check this for us? *blink blink*

 

i would highly reccomend you post somewhere and PM chaz to get your status changed

 

Hi Rose, welcome to the NBR Community Forum. I gave you reseller status since you represent Alienware. Please message me if you have any questions.

 

yay! welcome rose...glad to have you with our community.
you can get real busy from here....lol
GL and if you need anyting....PM chaz....

 

Thank you and welcome, Rose.

 

Welcome Rose to NBR

I would suggest putting Alienware in your user name as well, kinda like Alienware Armando Alienware James etc. So that it would be easier to remember and distinguish you guys as reps

 

Welcome Rose.

Would you or any of your Roswell cohort be willing to work with Chaz or one of the other moderators to make a stickied thread with all of Roswell's contact information and a brief explanation of your capacities as CS agents with AW?

There is often a good deal of confusion with new, and even some old, AW owners as to what exactly Roswell is/does.

Take this as a blessing. I wish my notebook had gone under that scrutiny before shipping. Perhaps then it would not have needed to go back to them new out of the box.

My personal suspicion is that they may have discovered the " volume slider craziness" issue with your mainboard, and are trying to locate a working mobo, but really it could be almost anything.

 

She is not roswell she is AW support

Roswell kevin is who you are looking

 

Good to know.

Sorry Rose, I don't think we'll be talking much, but glad to have you here all the same.

 

welcome, I am pretty new to the forum and felt very welcomed by the people here, I hope you enjoy your stay

 

two ball i PM'd chaz about your idea

 

This is one thing I really like about AW. They are hanging around where their fans are and seeing what we say about their products. Hopefully the information flows into the company and doesn't stop there.