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    New M17x Starts With Black Screen

    Discussion in 'Alienware' started by Wes_52, Sep 14, 2009.

  1. Wes_52

    Wes_52 Newbie

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    I just got my laptop today and the last two things I did was install a driver for my video card and one for the laptop off of dell's site. After booting it back up I'm met with a black screen and that is it, I can't even eject a cd that's in the drive. I'm completely lost what do I do?
     
    Wes_52, Sep 14, 2009
    #1
  2. Speedy Gonzalez

    Speedy Gonzalez Xtreme Notebook Speeder!

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    try to boot in safe mode start your computer and press f8 rep. until you see the boot options choose safe mode see what happen next :)
     
    Speedy Gonzalez, Sep 14, 2009
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  3. Wes_52

    Wes_52 Newbie

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    Tried it, still a black screen. The screen looks exactly the same as it is when off not even lit up a little bit.
     
    Wes_52, Sep 14, 2009
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  4. sleey0

    sleey0 R.I.P. AW Side Topics

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    Do you see the AW head during post? Or is it just completely black the whole time?
     
    sleey0, Sep 14, 2009
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  5. Wes_52

    Wes_52 Newbie

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    Black the whole time.
     
    Wes_52, Sep 14, 2009
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  6. sleey0

    sleey0 R.I.P. AW Side Topics

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    You check the video/lcd cable?
     
    sleey0, Sep 14, 2009
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  7. Wes_52

    Wes_52 Newbie

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    I wouldn't know how to I'm kinda new at this. Also looking at microsoft support my cd that's sitting in my drive might also be the problem so I'm off to search how to get that thing out since nothing obvious is working.
     
    Wes_52, Sep 14, 2009
    #7
  8. Speedy Gonzalez

    Speedy Gonzalez Xtreme Notebook Speeder!

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    looks like he flash the bios and something goes wrong because i never hear a simple graphic cards driver upgrade kills a computer :eek:
     
    Speedy Gonzalez, Sep 14, 2009
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  9. sleey0

    sleey0 R.I.P. AW Side Topics

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    Me neither......
     
    sleey0, Sep 14, 2009
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  10. Wes_52

    Wes_52 Newbie

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    For anyone interested the only bios available to me was not configured for my raid and therefore dell is sending me a shiny new motherboard with the original bios and tech to make sure its installed correctly and everthing is running smoothly.
     
    Wes_52, Sep 16, 2009
    #10
  11. MaoMau

    MaoMau Notebook Consultant

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    i'am having the same problem.. but this time i can see the alien head then black screen =.=
     
    MaoMau, Nov 23, 2009
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  12. Glzmo

    Glzmo Notebook Deity

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    Did you try to enable Nvidia RAID in the BIOS for both SATA channels 0 and 3?
     
    Glzmo, Nov 23, 2009
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  13. MaoMau

    MaoMau Notebook Consultant

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    Yes.. i had to enable and disable it for 3 times and finally i can go to windows... =)...
     
    MaoMau, Nov 23, 2009
    #13