The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.

    No more keyboard LEDs.

    Discussion in 'Alienware' started by vOidwards, Dec 22, 2009.

  1. vOidwards

    vOidwards Notebook Enthusiast

    Reputations:
    0
    Messages:
    17
    Likes Received:
    0
    Trophy Points:
    5
    As I've mentioned in another thread here, when I got into my M17x to find out that Dell hadn't put any thermal paste on my heatsink, my keyboard LED cable somehow got damaged and they aren't working anymore. Do you guys think I could replace this cable myself? Providing that I would buy a new one from Dell if that's possible.

    Man those leds looked really awesome, it's a real bummer. :(
     
    vOidwards, Dec 22, 2009
    #1
  2. Isaac252

    Isaac252 Notebook Geek

    Reputations:
    32
    Messages:
    80
    Likes Received:
    0
    Trophy Points:
    15
    If they didnt put any thermal paste and the LEDs are now broke I would just ask for another computer, one that came how it's supposed to. Why buy something else from dell when it's their faulit?
     
    Isaac252, Dec 22, 2009
    #2
  3. inap

    inap .........................

    Reputations:
    4,417
    Messages:
    7,827
    Likes Received:
    19
    Trophy Points:
    206
    ^^^^ yes return it if its new. If you dont want to go that route make dell tech replace the part for you, thats what warranty is for, you shouldn't spend any money if its their fault.
     
    inap, Dec 22, 2009
    #3
  4. vOidwards

    vOidwards Notebook Enthusiast

    Reputations:
    0
    Messages:
    17
    Likes Received:
    0
    Trophy Points:
    5
    Well technically it's my fault because I decided to get in there myself instead of shipping the laptop to Dell (I don't have that kind of time...).

    I would ask to get the part free first and if they disagreed I wouldn't mind paying for it. The laptop is doing great right now except for that minor issue, so I have no intentions of sending it back.

    The real question is: can Dell provide me with that piece and can I install this cable myself or not? It's been almost 30 days since I first placed my order, received it about 2 weeks and a half ago.
     
    vOidwards, Dec 22, 2009
    #4
  5. Isaac252

    Isaac252 Notebook Geek

    Reputations:
    32
    Messages:
    80
    Likes Received:
    0
    Trophy Points:
    15
    Go ahead and ask them if they can provide you with the cable, and ask how you can do it yourself, asking us wont do no good for any of us.
     
    Isaac252, Dec 22, 2009
    #5