The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.

    *OFFICIAL* M15x Order Status Discussion Thread

    Discussion in 'Alienware' started by BatBoy, Mar 18, 2010.

  1. BatBoy

    BatBoy Notebook Nobel Laureate

    Reputations:
    7,395
    Messages:
    7,964
    Likes Received:
    25
    Trophy Points:
    206
  2. AirSinner

    AirSinner Notebook Evangelist

    Reputations:
    183
    Messages:
    456
    Likes Received:
    0
    Trophy Points:
    30
    Well I only ordered mine about 3 days ago so mine is still in production but thats okay I don't mind waiting. I'm regretting getting it in grey because black looks so slick.. Blahh
     
  3. BatBoy

    BatBoy Notebook Nobel Laureate

    Reputations:
    7,395
    Messages:
    7,964
    Likes Received:
    25
    Trophy Points:
    206
    Did you try to have them kill it? I'm sure if you escalate it politely and explain you have changed your mind on the color and that you will reorder - they should be able to work with you. Its only been 3 days. Call sales and ask for a manager. They want you to be happy.

    EDIT:

    Agree with name... Silver isn't a bad selection at all.
     
  4. inap

    inap .........................

    Reputations:
    4,417
    Messages:
    7,827
    Likes Received:
    19
    Trophy Points:
    206
    i seen silver in person and its really nice and doesn't show finger prints like black does. its a great color, if i were to order again i would order silver.
     
  5. AirSinner

    AirSinner Notebook Evangelist

    Reputations:
    183
    Messages:
    456
    Likes Received:
    0
    Trophy Points:
    30
    I always wondered if grey attracted finger prints. So you think grey looks good? I did too when I ordered it, but black makes it look like one mean computer. I'm going to stick with grey regardless, I like the way the computer looks from the side in grey.
     
  6. inap

    inap .........................

    Reputations:
    4,417
    Messages:
    7,827
    Likes Received:
    19
    Trophy Points:
    206
    yeah the silver is awesome in person, photos don't do it any justice. yeah you won't regret it, black is such a finger print magnet, can't touch it without leaving a smudge.
     
  7. PenguinForce

    PenguinForce Notebook Enthusiast

    Reputations:
    5
    Messages:
    37
    Likes Received:
    0
    Trophy Points:
    15
    My order status is in shipped. Before I asked on these forums I sent an email asking about how come the my tracking number isn't working. I received an email today it said my order is in transit and it will be delivered within the next 4 days "as per records", hope its true :)

    I got the cosmic black, 780QM, 4GB 1333Mhz, 320GB, 260M, 9 cell. Can't wait :D
     
  8. AirSinner

    AirSinner Notebook Evangelist

    Reputations:
    183
    Messages:
    456
    Likes Received:
    0
    Trophy Points:
    30
    How many weeks ago was your initial order?
     
  9. PenguinForce

    PenguinForce Notebook Enthusiast

    Reputations:
    5
    Messages:
    37
    Likes Received:
    0
    Trophy Points:
    15
    Ordered last Thursday the order was confirmed on the Friday. Went into production the following Monday. The status went to shipped yesterday with a tracking number that doesn't work as I said above.

    According to Dell its gonna be delivered in the next four days even though my EDD is 31/03, so It might not be true.

    I wouldn't mind it to be delivered on the 31/03 because I can be at home at that time :p
     
  10. Quikj

    Quikj Notebook Consultant

    Reputations:
    2
    Messages:
    112
    Likes Received:
    14
    Trophy Points:
    31
    I ordered my third system in two weeks today. The first two were cancelled, one due to a system change and the other I cancelled to get a better deal.

    Dell/alienware order support is far less than stellar. One would ask whether or not it's even accpetable. I've called them 24 times in the past two weeks, only to be hung up on or disconnected close to twenty times. If I didn't want my M15x so badly, I would have bought the next best toshiba from best buy.

    720qm - 4gigs @ 1333 - GTX 260m - 250 gig - 900p - 9 cell
     
  11. PenguinForce

    PenguinForce Notebook Enthusiast

    Reputations:
    5
    Messages:
    37
    Likes Received:
    0
    Trophy Points:
    15
    Got an invoice from Dell today said the order dispatched on 17/03/2010? That was almost two days ago? And the payment date was today?

    What time do you think I would expect my delivery? And the UPS number still isn't working? :confused:
     
  12. denogun

    denogun Notebook Consultant

    Reputations:
    17
    Messages:
    227
    Likes Received:
    1
    Trophy Points:
    30
    [​IMG] [​IMG] [​IMG] [​IMG] [​IMG] [​IMG] [​IMG]

    and yet on the shipping details tab it writes:
    Date Delivery Status Remark
    09-Mar-2010 Order Received
    16-Mar-2010 Work in Progress
    19-Mar-2010 Loading for Export

    ^ loading for export yet not even built?
     
  13. AirSinner

    AirSinner Notebook Evangelist

    Reputations:
    183
    Messages:
    456
    Likes Received:
    0
    Trophy Points:
    30
    Doesn't look as if there is a lot of people ordering the M15x. the M11x is stealing the show.
     
  14. juuhachisan

    juuhachisan Newbie

    Reputations:
    0
    Messages:
    9
    Likes Received:
    0
    Trophy Points:
    5
    going to be a first time Alienware owner so i dont know what to expect. :D
    i know basic about computers and play online games.
    I ordered mine 5 days ago im expecting it on apr 2 since im going on vacation on the apr 3 i guess it was aperfect timing. =)

    the thing that sucks is that i forgot to chage my wifi half mini card from dell 1510 to intel 5300. i think i accidentally skipped it and didnt notice till i check my order status and specs today. bummer. i was thinking of replacing the wifi card when i get my AW.
     
  15. juuhachisan

    juuhachisan Newbie

    Reputations:
    0
    Messages:
    9
    Likes Received:
    0
    Trophy Points:
    5
    i mean Dell Wireless 1520 802.11n Half Mini Card
     
  16. PenguinForce

    PenguinForce Notebook Enthusiast

    Reputations:
    5
    Messages:
    37
    Likes Received:
    0
    Trophy Points:
    15
    Got the invoice on Friday saying the payment was received and my Carrier is Interlink but why do I have UPS tracking number on order status page that doesn't work?
     
  17. AirSinner

    AirSinner Notebook Evangelist

    Reputations:
    183
    Messages:
    456
    Likes Received:
    0
    Trophy Points:
    30
    Just got an email stating my order has been shipped!! Should be here in the next couple days.
     
  18. jackal454

    jackal454 Notebook Enthusiast

    Reputations:
    0
    Messages:
    26
    Likes Received:
    0
    Trophy Points:
    5
    Well, it looks like the M15x are shipping way ahead of schedule. I ordered mine on 3/12 with the "delay causing" m260 card. It was scheduled to ship on 4-2-10. It actually shipped on 3-20-10 and will arrive on 3-26-10!

    Maybe everyone is ordering the M11??
     
  19. inap

    inap .........................

    Reputations:
    4,417
    Messages:
    7,827
    Likes Received:
    19
    Trophy Points:
    206
    most orders are shipped before edd, the long edd dell gaves you is just to cover their butts just incase something runs out of stock or a problem occurs. and the website for build status is pretty much useless, its never really up to date, just wait for the email they send you when they start to ship.
     
  20. PenguinForce

    PenguinForce Notebook Enthusiast

    Reputations:
    5
    Messages:
    37
    Likes Received:
    0
    Trophy Points:
    15
    My tracking number is working now.
    Wow is coming from Netherlands and was sent to Brussels then to Barking in England then to Tamworth.

    When is it going to be in Ireland :eek:
    I can't wait :eek:
     
  21. PenguinForce

    PenguinForce Notebook Enthusiast

    Reputations:
    5
    Messages:
    37
    Likes Received:
    0
    Trophy Points:
    15
    The UPS said my delivery date will be tomorrow but nobody will be at home tomorrow to sign and collect it, will they drop a notice card in my porch?
     
  22. inap

    inap .........................

    Reputations:
    4,417
    Messages:
    7,827
    Likes Received:
    19
    Trophy Points:
    206
    ^^^^yes they will
     
  23. AirSinner

    AirSinner Notebook Evangelist

    Reputations:
    183
    Messages:
    456
    Likes Received:
    0
    Trophy Points:
    30
    Well I should be getting mine today I'm going to guess sometime in the afternoon
     
  24. tuenkamen

    tuenkamen Notebook Deity

    Reputations:
    149
    Messages:
    1,181
    Likes Received:
    0
    Trophy Points:
    55
    i recently was just going over my bank account and noticed that dell hadn't charged my acct yet. Just to clarify does dell charge me once they ship my m15x?
     
  25. sleey0

    sleey0 R.I.P. AW Side Topics

    Reputations:
    1,870
    Messages:
    7,976
    Likes Received:
    0
    Trophy Points:
    205
    Yes, once they ship it they will process the charge.
     
  26. tuenkamen

    tuenkamen Notebook Deity

    Reputations:
    149
    Messages:
    1,181
    Likes Received:
    0
    Trophy Points:
    55
    thanks first time buying from dell so just wanted to be reassured