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    On the phone now with alienware support..

    Discussion in 'Alienware' started by calibrah, Sep 3, 2009.

  1. calibrah

    calibrah Notebook Guru

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    Been on hold for half an hour..
    I just want to know why i cant switch to the expensive GTX260 card i paid for. Thats all. If i turn off the integrated card in the bios i get a light show as a display. (multicolor strobe. only way out is a hardboot.)

    This is a gaming laptop, but i cant game on it due to the machines incapability to switch graphics...It sometimes use to work, but in the past 3 days, i have had ZERO luck trying to get it working. I have most recent bios and drivers. This was happening 2 days after i got the machine. Every time i press the two keys together or click "boost preformance" all i get is a black screen. I left it alone for 5 minutes to see if it would come up...no luck. So yeah. I have a paperweight. Hopefuly i can get a replacement or something.

    Other than this issue, the computer is great for everything else, just not gaming! 9400 isnt very good for that! ha..... :confused: :confused: :confused:
     
  2. The_Moo™

    The_Moo™ Here we go again.....

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    on the internet reading a thread...
     
  3. The_Moo™

    The_Moo™ Here we go again.....

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    now commenting


    ...
     
  4. The_Moo™

    The_Moo™ Here we go again.....

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    your GPU is broke tell them you need a new one ;)
     
  5. calibrah

    calibrah Notebook Guru

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    I guess they shipped me a computer with a bad video card. lol
     
  6. calibrah

    calibrah Notebook Guru

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    I just restarted the pc, with the binaryGFX thing (fn+f7) and it i got to the logon screen. After 5 seconds of sitting there, the display went away. and if i press fn+f7 to get it back, it shows the 9400 still. GRR sooo frustrating.
     
  7. The_Moo™

    The_Moo™ Here we go again.....

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    go into bios disable intergrated and hybrid SLI


    then try to boot if it doesn't boot then you GPU is bad simple as that
     
  8. calibrah

    calibrah Notebook Guru

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    Then the screen turns into a rave party. lol
    guess it is the gpu
     
  9. Mandrake

    Mandrake Notebook Nobel Laureate NBR Reviewer

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    Don't forget the do it all fix of doing the power drain.
     
  10. calibrah

    calibrah Notebook Guru

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    The AW man did that with me and still no go.

    Looks like a dell tech is going to come replace the card for me. =]