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    One little nitpicking moment.

    Discussion in 'Alienware' started by calibrah, Jul 31, 2009.

  1. calibrah

    calibrah Notebook Guru

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    My space bar squeaks every time i hit it. ( 2 week old m17x)

    Should i be mad or am i just nitpicking?

    Is it happening for anyone else?
     
  2. Mandrake

    Mandrake Notebook Nobel Laureate NBR Reviewer

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    Guess it depends how noticeable it is. Has not happened to me. Call Dell and ask for a new one.
     
  3. calibrah

    calibrah Notebook Guru

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    New computer or new keyboard?
     
  4. tonytoff

    tonytoff Notebook Deity

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    no your not nitpicking at all considering the money that you just spent.

    Its a good oportunity to check out Dell support and see how well they can resolve the issue. These things happen and I suspect they shall put it right for you without issue.

    Let us know how it goes.
     
  5. pritchardavid

    pritchardavid Notebook Geek

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    Keyborad mate
     
  6. Mandrake

    Mandrake Notebook Nobel Laureate NBR Reviewer

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    new keyboard.
     
  7. calibrah

    calibrah Notebook Guru

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    Are keyboards on these things hot swappable? lol
     
  8. Mandrake

    Mandrake Notebook Nobel Laureate NBR Reviewer

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    Hot swappable? As in you want to keep the system on? Not recommended.
     
  9. pritchardavid

    pritchardavid Notebook Geek

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    should be easy to change (when off), if your not up to it, get a dell tech to come to your house and replace it for you
     
  10. calibrah

    calibrah Notebook Guru

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  11. pritchardavid

    pritchardavid Notebook Geek

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    you contacted alienware?


    you should be contacting dell, they have a live chat on the dell website, no need to wait for email repys
     
  12. calibrah

    calibrah Notebook Guru

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    Alright. Sorry for being a noob! v v

    Ill try that instead.
     
  13. menengroth

    menengroth Notebook Consultant

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    bit of WD-40 ;)
     
  14. pritchardavid

    pritchardavid Notebook Geek

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    calibrah i defo get that ssd your thinking about
     
  15. calibrah

    calibrah Notebook Guru

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    Will WD-40 mess it up? lol

    Whats up?
     
  16. ksicard

    ksicard Notebook Guru

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    has the policies changed since dell took over alienware for the newer computers? I purchased my m9750 in october of 2007 and alienware has 24/7 phone support/pick up from house/alien chat/alien connect and more. Have they changed their excellent customer service since dell took over ,because i'll tell you the 3 year warranty I purchased was the best thing i've ever done.
     
  17. Mandrake

    Mandrake Notebook Nobel Laureate NBR Reviewer

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    People's experience with CS with vary. I personally felt more comfortable with Dell taking over then going directly through AW. Plus those Dell warranties are transferrable.