The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.

    Problem Logging In (AlienSense): Password Option Missing

    Discussion in 'Alienware' started by Jumpboyjr, Dec 17, 2010.

  1. Jumpboyjr

    Jumpboyjr Notebook Consultant

    Reputations:
    12
    Messages:
    208
    Likes Received:
    0
    Trophy Points:
    30
    For some reason, when I've tried to log in recently, the only way I've been able to is by using the AlienSense thing. The entire section for entering my password and logging in that way is missing from the log-in page, and the AlienSense box has moved from top-center to dead-center on the screen.

    Does anyone have any idea what's wrong and/or how to fix it so I can enter my password again?
     
    Jumpboyjr, Dec 17, 2010
    #1
  2. debaucher

    debaucher Notebook Deity

    Reputations:
    630
    Messages:
    717
    Likes Received:
    0
    Trophy Points:
    30
    Try disabling aliensense.
    That 'should' work.
    (go into your command center settings for aliensense and move the slider all the way over to disable)

    Good luck.

    D.
     
    debaucher, Dec 17, 2010
    #2
  3. GetFound

    GetFound Notebook Evangelist

    Reputations:
    66
    Messages:
    488
    Likes Received:
    0
    Trophy Points:
    30
    Try loading defaults in aliensense. Also, make sure the aliensense screen isnt just covering the login button. I.E. drag the aliensense box aside to look for buttons. Mine moves when I change monitors.
     
    GetFound, Dec 21, 2010
    #3
  4. svrep

    svrep Company Representative

    Reputations:
    43
    Messages:
    259
    Likes Received:
    0
    Trophy Points:
    30
    Do you have the AlienSense "FaceBright" feature on? If so, the login screen may turn mostly white in marginal lighting in order to provide more light on your face. When that happens, the login "tiles" move up so that they're right under the video. Click on your user tile and the password field should appear right under it. This is different than the standard login screen behavior, but should still work just fine.
     
    svrep, Dec 21, 2010
    #4