Problem burning discs on iTunes with Alienware M15X

Hello, I recently bought a new Alienware M15X with Windows Vista Home Premium. When I tried burning a disc, I got error message 2131. I think it has something to do with my CD/DVD driver. My drive is TSSTcorp CDDVDW TS-L632N ATA Device. Any help would be greatly appreciated.

 

how is burning discs without itunes for you?

 

firstly look here: http://forum.notebookreview.com/showthread.php?t=224475

this is a link to dell support that has a fix for the error 2131
i suppose its ok to link to a dell site as AW is its sister company.
http://support.dell.com/support/dow...-1&impid=2&formatcnt=1&libid=31&fileid=235346
this will fix:- Fixed the iTunes issue with "The attempt to burn a disc failed. An unknown error occurred (2131) when you tried to burn playlist to disc for blank CD-R media.
- Fixed the region code error for DVD movie playback.

 

That is for the L632H, not the L632N. Second, even if I found the L632 firmware, I wouldn't know what to do. Can someone please take me through the steps?

 

Most of the time when try to burn a disc using iTunes I get this message

"The attempt to burn a disc failed. An unknown error occurred (2131)."

I am using a Area-51 m9750 with an TSSTcorp CDDVDW TS-L632N ATA Device.

I have checked for updated drivers (I have the most update verson)
I have installed the latest version on iTunes (version 7.6.2.9)

I have have done some web searching and most problems are from mix manufactures and devices. Thus the fixes are very mixed too.

One fix that does work is using CD-RW. I can get it to work using Imation CR-RW only. Which really suck since I spent the money on the LightScribe burn and none of the disc work.

So this a fix like putting a spare tire on a car; it will get you there, but it is not for driving around.

Does anyone have a REAL fix for this?

 

Hach,

Have you tried calling support? If they haven't been much help, I can have someone more knowledgeable call you and assist. E-mail me at [email protected] with your info.

 

i am still having problems burning from itunes. error 2131. i have an e-system 4315 laptop. can anyone please help

 

Hi happykirby and welcome to the forum.
what part of the world are you from. i would call your respective tech support who are open 24 hours a day.

 

I should note that I have done this with iTunes and have had no issues

 

Hi
Good morning to all. I have the same issue with only CD (not DVD) and only when using Itunes. I have found the driver TS-L632N_SC03 but was unable to install it ... Not compatible ?!?!

Could someone help me ? Thanks
Sophie

 

There's a huge support thread on this over at Apple's site, since this appears to not be an AW-only problem (also impacting Dells and Toshibas with the same drives)

http://discussions.apple.com/thread.jspa?messageID=7220589

Unfortunately, there doesn't appear to be a conclusive fix. There is one updated Dell driver, but it appears to only apply to the TS-L632H, not TS-L632N. There is, however, another toshiba driver which seems to be more *general* so if you want to take a chance, you could try that.

 

We would like to inform you we are currently working with Apple to find a resolution to this matter. As soon as there is an update we will notify you on this post.

Thank you.

 

Well ... it's look like Alienware, Toshiba and Dell have the same issue with itune ... We will wait .... Thanks Armando to keep us posted with any new information ! Have a nice day !!

 

ANY NEWS ?!?! THANKS

 

check this out http://4help.alienware.com/cgi-bin/...nBfc2VhcmNoX3RleHQ9bTE1eA**&p_li=&p_topview=1