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    Problems Ordering online

    Discussion in 'Alienware' started by justmeinit, Jul 6, 2010.

  1. justmeinit

    justmeinit Notebook Enthusiast

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    Anyone had any problems ordering from the Dell website i keep getting
    ERROR
    A technical problem occurred and your request cannot be processed. Please try again later.: mad:
     
    justmeinit, Jul 6, 2010
    #1
  2. EviLCorsaiR

    EviLCorsaiR Asura

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    You could just order over the phone. In fact, I'd highly recommend doing so as you can bargain and get a better deal.
     
    EviLCorsaiR, Jul 6, 2010
    #2
  3. justmeinit

    justmeinit Notebook Enthusiast

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    Ill have to ring them tomorrow i got a really good deal using coupons etc ill be happy if they can beat it. In fact ill be happy if they match it even
     
    justmeinit, Jul 6, 2010
    #3
  4. Zswickliffe

    Zswickliffe Notebook Evangelist

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    I would normally agree with you on that, but I just put an order in for the first time online through the EPP and I managed to get a better deal through there than I could have over the phone. I did, however, call afterwards and haggle free next day shipping. :)
     
    Zswickliffe, Jul 8, 2010
    #4
  5. FalconMachV

    FalconMachV Notebook Evangelist

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    *Start with online chat, establish email, and finish with phone call.
    *This forces them to share email address. (critical if you need to return)
    *Easier to end a chat session
    *Easier to contact multiple times via chat. If you phone back you might get the same agent which could be embarassing if you are just kicking tires.
    *Less likely with a chat to be talked into purchasing before you are ready.
    *It all depends how you like to negotiate

    P.S. Justmeinit, website is probably down but you could try clearing your browsing history just in case.
     
    FalconMachV, Jul 8, 2010
    #5