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    Refurbished Alienware?

    Discussion in 'Alienware' started by equiteda, Aug 2, 2011.

  1. equiteda

    equiteda Newbie

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    Hi all, i just bought refurbished m17x r2 couple weeks ago, so i am just wondering, will Dell know whether my alienware is refurbished one or not?

    my alienware condition looks really new and i think none of the parts has been changed. Will Dell know the differences between refurbished or not, if yes, how can they know mine is refurbished?

    and, my last question, can we buy the new nameplate separately by calling Dell?

    sorry for my bad english :(

    thanks a lot guys! :)
     
    equiteda, Aug 2, 2011
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  2. BruteLeo

    BruteLeo Notebook Enthusiast

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    your service tag will be linked in their data base to being refurbished. Though just because its refurbished it may be still in new condition because not all refurbished are used, some are purchased new but not received/returned or built but order canceled, so it may be a new machine never used.
     
    BruteLeo, Aug 2, 2011
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  3. C double U

    C double U Notebook Enthusiast

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    oh..i just know there's refurbished system for alienware.

    so, do you(refurbished buyer in this case) got the same service from Dell..? I mean, can you apply for warranty or something like that just like buyers who buy from retailer..?
     
    C double U, Aug 2, 2011
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  4. alienwolf

    alienwolf Notebook Deity

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    Refurbished systems come with the same warranty and are treated by Dell no different than a non refurbished one. You can extend the warranty by calling in and getting a price. The only real difference is what you paid and that it had or has a sticker on the bottom stating refurbished. The ordered but never sold systems do not have the sticker. ;)
     
    alienwolf, Aug 2, 2011
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  5. Steven

    Steven God Amongst Mere Mortals

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    There is also a massive green sticker on the bottom plate that gives it away with large black letters saying "REFURBISHED." check for yourself
     
    Steven, Aug 4, 2011
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  6. xbonez

    xbonez Notebook Enthusiast

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    Could you tell me which store you got it from? I'm looking for an Alienware myself.
     
    xbonez, Aug 6, 2011
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  7. alienwolf

    alienwolf Notebook Deity

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    google Dell Outlet..you will find Alienware laptops and desktops.. ;)
     
    alienwolf, Aug 7, 2011
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  8. Mangrovelol

    Mangrovelol Newbie

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    Didn't know about this. thanks for the info bro!
     
    Mangrovelol, Aug 8, 2011
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  9. attilaistvan

    attilaistvan Notebook Guru

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    I bought my m15x from ebay and it was advertised as refurbished but there is no stickers on the bottom. :confused:
     
    attilaistvan, Aug 8, 2011
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  10. almostinsane

    almostinsane Notebook Consultant

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    You don't need to be a rocket scientist to peel it off.
     
    almostinsane, Aug 8, 2011
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  11. attilaistvan

    attilaistvan Notebook Guru

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    It's true but the laptop came in sealed dell box so the seller couldn't take it off.
     
    attilaistvan, Aug 8, 2011
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  12. mountainman

    mountainman Newbie

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    Got my refurb M11x R3 from the Dell Outlet 2 days ago. Got the i5 with 4GB Ram, 1GB 540 vid card, and 320GB HD. It came in a regular Dell box. Included was obviously the M11x, power brick/cord, Win7 CD, and owners manual. Mine did not have a plate, felt sleeve, or really anything extra.

    Cost $799 which I thought was a good deal.

    The only way you can visually tell it's a refurb is the green sticker they put on the bottom.

    One thing that is bugging me - when I reboot or it wakes up from being closed, it tries to install a driver for IEEE 1394 Controller and it can't find it. I think this is the FireWire port.

    Besides that small niggle, I love the system. After only two days, I am hooked on the speed, lighting effects, and muscle-car looks of this little beast.

    I would go refurb again, and I would recommend it to my friends.
     
    mountainman, Aug 17, 2011
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  13. katalin_2003

    katalin_2003 NBR Spectre Super Moderator

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    Not all refurbs have the sticker, both the Precision and XPS i bought from the US outlet didn't have any sticker.
     
    katalin_2003, Aug 17, 2011
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  14. soulviper

    soulviper Notebook Enthusiast

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    i get most of my dell from the outlet site. knock on wood.. no problems!

    unless you count looking a week or so later and seeing a better one at the same or less cost! arrggh!!
     
    soulviper, Aug 17, 2011
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  15. ASCI_Blue

    ASCI_Blue Notebook Consultant

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    Got my M15x from the outlet when dell had the 15% off coupon going. Got a redonkulously good deal on it. It was a S&D model and all the scratches are so small they're pretty much unnoticeable. So far so good on performance and reliability.
     
    ASCI_Blue, Aug 18, 2011
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  16. ningduo

    ningduo Notebook Enthusiast

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    I checked the refurbished alienware m14x on dell's outlet website. the refurbished laptop has the same price as a new one...
     
    ningduo, Aug 20, 2011
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  17. grimreefer1967

    grimreefer1967 Notebook Evangelist

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    Are you sure you weren't looking at an "Outlet New" unit instead of "Certified Refurbished"?
     
    grimreefer1967, Aug 20, 2011
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  18. ningduo

    ningduo Notebook Enthusiast

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    Category
    Certified Refurbished
    Processor: Intel Core i7 2630QM 2.0GHz (2.9GHz Turbo Mode, 6MB Cache)
    Genuine Windows 7 Home Premium
    Alienware M14x
    500 GB SATA Hard Drive (7200 RPM)
    6 GB DDR3 SDRAM at 1600MHz
    8X DVD +/- RW Drive
    NVIDIA GeForce GT 555M 1.5 GB graphics with Optimus
    Range: $1,219.00 -$1,239.00

    this is the first one when you load the m14x outlet page...
     
    ningduo, Aug 20, 2011
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  19. grimreefer1967

    grimreefer1967 Notebook Evangelist

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    Weird, but they might've just jacked the price up then since there's a 20% off/free shipping coupon for them right now.
     
    grimreefer1967, Aug 21, 2011
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  20. amethyst0s

    amethyst0s Notebook Enthusiast

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    Guys one question.I found in ebay an Alienware M17X-R2 and it says Seller's refurbished.Does that mean its not a refurbished from Dell?Can i still extend the warranty???Or its up to the reseller?
     
    amethyst0s, Aug 21, 2011
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  21. pggarthw8

    pggarthw8 Notebook Enthusiast

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    Good deals in the AW outlet store. Lots stuff new to older models. With the warranty that comes with it you can't go wrong. Gonna look for one there in a few months after I sell my 13" macbook pro and after we move.
     
    pggarthw8, Aug 29, 2011
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  22. Xes Hungary

    Xes Hungary Newbie

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    Hy Attila
    Im from hungary too, can we talk? my email adress is xes666@
    ingyenlevel pont hu (ha nem lehetne kiirni nem tom a forum szabályatot)
    Thx
    see you
     
    Xes Hungary, Aug 30, 2011
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  23. ASCI_Blue

    ASCI_Blue Notebook Consultant

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    I didn't see that exact listing but did you check the screen resolution? The 6 gigs of RAM is a $100 new upgrade. The screen is $75 if it's the 900p screen. There's also the possibility of upgraded wireless card too.
     
    ASCI_Blue, Aug 30, 2011
    #23