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    Request Re-paste and Re-pad of Alienware 17 r4

    Discussion in 'Alienware' started by pithyginger63, Jul 18, 2017.

  1. pithyginger63

    pithyginger63 Newbie

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    @zergslayer69

    I am the owner of an Alienware 17 r4 that started to have gpu stuttering issues about a month after purchase. I need a re-paste and re-pad as described in this 5 month old reddit post.

    https://www.reddit.com/r/Alienware/comments/5tqjyl/psa_to_those_who_still_need_a_repaste_service/

    I was wondering if you were still accepting requests. I'm in California right now and you are the closest Team LHz member to my location, and I wanted to make an inquiry on how much your services will cost. I messaged iunlock on reddit but he hasn't responded.

    Please respond asap, I won't be in the states for very long and wish to have my system fixed before I leave.
     
    pithyginger63, Jul 18, 2017
    #1
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  2. jpsm

    jpsm Notebook Deity

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    do the bios and vbios update before anything else. i too was experiencing the same until i updated both and now its stutter free
     
    jpsm, Jul 19, 2017
    #2
  3. Mobius 1

    Mobius 1 Notebook Nobel Laureate

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    @zergslayer69 (CA)
     
    Mobius 1, Jul 19, 2017
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  4. pithyginger63

    pithyginger63 Newbie

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    Which vbios are you using, the oc or non oc one?
     
    pithyginger63, Jul 19, 2017
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  5. pithyginger63

    pithyginger63 Newbie

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    pithyginger63, Jul 19, 2017
    #5
  6. Mobius 1

    Mobius 1 Notebook Nobel Laureate

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    @iunlock is seattle/WA, also very close to you
     
    Mobius 1, Jul 19, 2017
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  7. pithyginger63

    pithyginger63 Newbie

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    System is still stuttering even with the non oc vbios, time for repaste
     
    pithyginger63, Jul 19, 2017
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  8. pithyginger63

    pithyginger63 Newbie

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    By any chance, do you know his discord id?
     
    pithyginger63, Jul 19, 2017
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  9. zergslayer69

    zergslayer69 Liquid Hz

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    Before you spend a lot of money shipping it around have you monitored temps and such? Would be bad to spend a few hundred on a perfectly done repaste/mods/etc and still have stuttering due to faulty GPU or temps or whatever the underlying issue may be. The repaste should serve as a way to further enhance your system, not as a fix to offset a problem.
     
    Last edited: Jul 20, 2017
    zergslayer69, Jul 20, 2017
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  10. pithyginger63

    pithyginger63 Newbie

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    I'm not too knowledgeable on computer stuff, but using the nvidia cam thingy while in game, cpu temps are hitting around 80, but what concerns me is that the gpu usage will drop to 0% and the screen will freeze. I think its the same problem that alexnvidia described in his post on this forum. I'll look into it, but i think a repad is necessary...

    Edit: not nvidia cam, i think it was nzxt cam or something, i dont have access to my laptop rt now
     
    Last edited: Jul 20, 2017
    pithyginger63, Jul 20, 2017
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  11. jpsm

    jpsm Notebook Deity

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    did you try the bios in the dell support website?
     
    jpsm, Jul 20, 2017
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  12. zergslayer69

    zergslayer69 Liquid Hz

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    If this behavior happened out of the box before you started flashing stuff, you might want dell to fix it. They can send someone out to your house to fix if you don't want to wait a while to ship your system to the depot. Once everything is solid, that's when you go for the repaste.
     
    zergslayer69, Jul 20, 2017
    #12
  13. redderwocky

    redderwocky Newbie

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    just got my 17R4, OCCT stops after like 20 seconds... gonna need a repaste too
     
    redderwocky, Jul 21, 2017
    #13
    Rengsey R. H. Jr. likes this.