Rundll32 problem

Anyone have this problem? Seems like it only happens when i try to access something on my 2nd harddrive or my external drive. Damn thing quits working then says Rundll32 has shut down. Tried defragging and everything. Talk about annoying

 

Hi, frozenarcticguy. rundll32.exe is a process which executes DLL's and places their libraries into the memory, so they can be used more efficiently by applications. This program is important for the stable and secure running of your computer and should not be terminated.

This first solution is a long process but may work for you. It works for both XP and Vista. Both solutions were made available by one of the Microsoft XP/Vista Techs.

This will allow you to check which software is causing this issue:

1. Click on Pearl (Start Button), in the serach box type:

msconfig

and hit the enter key on the keyboard. It should open the System Configuration Utility window.

2. Click on Services over the top and then at the bottom right corner, put a check in the "Hide all Microsoft services" checkbox.

3. Click on "Disable All" button.

4. Click on "Startup" tab, and then click on "Disable All" button again.

5. Press OK button and then "Restart" button on the following window. Let the computer restart.

6. Once you're back on the desktop, you'd get a window for System Configuration Utility. Put a check in the box "Don't Show....." and then press OK button.

7. Now, once again check the issue. If the issue is resolved, open System Configuration Windows again and then enable all the services from Services tab and then check the issue after restarting the computer in the same way as mentioned above.

8. If issue is still resolved, enable half of the Startup items from Startup tab and then check issue.

9. If issue occurs again, it means, there's a culprit in the checked startup items. But if issue doesn't occur, then issue could be with rest of the Startup items. Now, uncheck the first half startup items (that were check before), and then check rest of the half items. Check the issue again.......

10. Now, if the issue occurs, then make a note of all the names of the startup items and then follow the same procedure, for them. Now, you need to be careful, as by design the System Configuration will sort all the enable startup items to the top. So, it means all the entries would be mixed on next reboot. From now on you need to make a note of all the entries that you're enabling or disabling........

If you are running Vista, this second solution may work well for sorting out the rundll32 error for you in fewer steps:
Running SFC /SCANNOW that finds and fixes all sort of System File Corruption in OS.

1. Click on Start (Pearl)
2. Click on All Programs
3. Click on Accessories
4. Right click on Command Prompt
5. Click on Run as Administrator (It will open the black Command Prompt window)
6. Type the command: SFC /SCANNOW
7. Press the ENTER key.

This scan might take some time to finish.

If the issue persists, you will want to contact our support team via My Hive from the Main Support page on our web site or at 1-866-287-6727, option 3, then 1 (USA). You may also reach us online at http://support.alienware.co.uk/Support_Pages/contact_support.aspx(International).

 

Cool I'll try that, thanks!

 

You can try what Rose said.. also in the meantime get me a hijackthis log to quickly look at whats loaded in your memory.

Download this small utility from http://hijackthis.de/

Run a scan & save log just after you experience the crash and send me the log file.

 

Hey Rose thank you for the help but it didn't seem to help

Findvikas, this is what I got, what do you think?

Seems to only happen on the 2nd drives and external drives, thanks for the help everyone


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:35:48 PM, on 5/1/2009
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Program Files\AVG\AVG8\avgtray.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Windows\Explorer.EXE
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O1 - Hosts: ::1 localhost
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O4 - HKLM\..\Run: [AVG8_TRAY] "C:\PROGRA~1\AVG\AVG8\avgtray.exe"
O4 - HKCU\..\Run: [Sidebar] "C:\Program Files\Windows Sidebar\sidebar.exe" /autoRun
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O8 - Extra context menu item: Send image to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
O8 - Extra context menu item: Send page to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra 'Tools' menuitem: @btrez.dll,-12650 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O13 - Gopher Prefix:
O16 - DPF: {48DD0448-9209-4F81-9F6D-D83562940134} (MySpace Uploader Control) - http://lads.myspace.com/upload/MySpaceUploader1006.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O20 - AppInit_DLLs: avgrsstx.dll
O23 - Service: Acronis OS Selector Reinstall Service (AcronisOSSReinstallSvc) - Unknown owner - C:\Program Files\Common Files\Acronis\Acronis Disk Director\oss_reinstall_svc.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: AVG Free8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgemc.exe
O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Diskeeper - Diskeeper Corporation - C:\Program Files\Diskeeper Corporation\Diskeeper\DkService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Intel® PROSet/Wireless Registry Service (RegSrvc) - Intel(R) Corporation - C:\Program Files\Common Files\Intel\WirelessCommon\RegSrvc.exe
O23 - Service: Steam Client Service - Valve Corporation - C:\Program Files\Common Files\Steam\SteamService.exe
O23 - Service: Webroot Spy Sweeper Engine (WebrootSpySweeperService) - Webroot Software, Inc. ( www.webroot.com) - C:\Program Files\Webroot\WebrootSecurity\SpySweeper.exe
O23 - Service: Webroot Client Service (WRConsumerService) - Webroot Software, Inc. - C:\Program Files\Webroot\WebrootSecurity\WRConsumerService.exe

--
End of file - 5225 bytes

 

You got couple of Disk related services... see if disabling them resolve the issue

Acronis OS Selector Reinstall Service
Diskeeper