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    SP1 Causes Hibernation Error: "System was shut down unexpectantly"

    Discussion in 'Alienware' started by rive0108, Jul 6, 2008.

  1. rive0108

    rive0108 Notebook Consultant

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    note to desktop users

    NOTE
    Desktops set as default hybrid sleep while notebooks default to hibernation, so corrupt bcd store may not be obvious until hibernation use is enabled.



    Hibernation feature does not work after Installation of Vista SP1. When attempting to resume from hibernation you recieve the following error message: "System was shutdown unexpectedly" This issue occurs when the Boot Configuration Data (BCD) store contains incorrect information for the "Resume from Hibernate" entry.

    Click Start>All programs>Accessories
    right click Command Prompt>Run as Administrator

    Step1
    At Command prompt type:
    bcdedit -enum all
    Step2
    locate following entry.(this is what you will copy in the following steps)

    Resume from Hibernate
    ---------------------
    identifier {xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx}
    Step3
    {xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx}

    note- the x's above will be replaced by letters or numbers on your
    identifier string.
    Step4
    Use your mouse pointer and place it over the identifier string, right click, and select Mark, highlight the entire indentifier string and then hit Enter.

    (this enables you to drag your pointer over the string and copy it. Important! To copy highlighted string you must hit Enter key! otherwise you will have to repeat process and mark string again)
    Step5
    At flashing cursor on Command Prompt type the following:

    bcdedit /deletevalue
    Step6
    Hit the space bar then right click and paste indentifier string.
    shoud look like this:

    bcdedit /deletevalue {xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx}
    Step7
    Hit the space bar again, and type inherit. Should look like this:

    bcdedit /deletevalue {xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx}
    inherit
    Step8
    Press enter. If done correctly (with proper spacing) a sucessful message will be displayed at Command Prompt.

    Type exit and press enter to close command Prompt. Hibernation should function properly.