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    Service tag tranfer.

    Discussion in 'Alienware' started by Brabostaan, Mar 16, 2011.

  1. Brabostaan

    Brabostaan Notebook Deity

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    So it is like this. I bought a new Alienware product from another country and the seller is going to transfer the service tag to me so I have warrenty in my country. So far no problem. Alienware does sell the models in my country.

    A friend of mine was going crazy about the laptop so I deceided to sell it to him when it arrives or else he would jump of a building. He lives in the same country as I am and is not going to move to another country.

    Do I need to fill in the service tag transfer form so he will have warrenty?? On Dell site it only says that I need to fill in the form if the owner moves to another country or the product moves to a owner in another country.

    None of the 2 apply for my situation. Or is the service tag enough for Dell to see if it has warrenty regardless who the owner is?

    Please enlighten me my fellow Alienware enthousiast. :cool:
     
    Brabostaan, Mar 16, 2011
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  2. BatBoy

    BatBoy Notebook Nobel Laureate

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    Ownership has to be switched via Dell.

    US Transfer (transfers within the US)
    Dell - Ownership Transfers


    International Transfer of Ownership
    Use this form for the following reasons:
    1. Owner of product is moving from one country to a new country
    2. Ownership of a product has changed and new owner is located in a different country
    Dell - International Ownership Transfer Form


     
    BatBoy, Mar 16, 2011
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  3. Geoffxx

    Geoffxx Notebook Evangelist

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    if the service tag is now in your name address email etc all you have to do is either fill the transfer form in yourself with his details or get him to do it, either way the transfer will be straightforward...............or should be lol
     
    Geoffxx, Mar 16, 2011
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  4. Brabostaan

    Brabostaan Notebook Deity

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    @BatBoy: None of that applies to me. The seller from the US will tranfer it to me so I will have warrenty in the Netherlands. How do I transfer it to my friend? There is no form on the Dell site for if the product stays in the same country.

    @Geoffxx: Hhmmm sounds easy, lets play with the form a little bit.
     
    Brabostaan, Mar 16, 2011
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  5. Brabostaan

    Brabostaan Notebook Deity

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    Hmmm, I see I can select my county where I fill in my info and where my friend needs to fill in his info. Should work. Now I need to wait for the system.

    Thanks for the info. ;)
     
    Brabostaan, Mar 16, 2011
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  6. BatBoy

    BatBoy Notebook Nobel Laureate

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    No worries and that is the form... If you have any issues, contact your local Dell customer service department. Should be a contact# on your local dell site.
     
    BatBoy, Mar 16, 2011
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