Temperature questions and help on my m9700

heres what my computer has.

[1] Aurora™ m9700



Processor: AMD Turion™ 64 Mobile ML44 2.4GHz 800MHz FSB 1MB L2 Cache

Operating System (Office software not included): Genuine Windows® XP Media Center Edition 2005

Chassis: 17" WideXGA+ 1440 x 900 LCD with Clearview Technology - Saucer Silver

Motherboard: Alienware® NVIDIA® Mobile SLi Chipset

Memory: 2GB Dual Channel DDR SO-DIMM at 400MHz - 2 x 1024MB

System Drive: Single Drive Configuration - 160GB Serial ATA 1.5Gb/s 5,400 RPM w/ 8MB Cache

Optical Drive: 8X Dual Layer DVD+/-RW / 24X CD-RW Combo w/ Software

Video/Graphics Card: Dual 256MB NVidia® GeForce™ Go 7900 GS - SLI Enabled

Sound Card: High-Definition Audio with surround sound

Wireless Network Card: Internal 802.11b/g WiFi Card w/ Airgo MIMO Technology

Communications: Integrated 10/1000Mb Gigabit Ethernet & 56K V.92 Modem

Mouse: Logitech® G5 Laser Gaming Mouse

Bluetooth: Integrated Bluetooth® Device

Primary Battery: Alienware® m9700 12-cell Lithium-Ion Smart Battery Pack

Power: Vehicle AC Adapter - Belkin® AC Anywhere 300W Vehicle Outlet Adapter

Power: Additional Battery - Alienware® Aurora m9700 12-cell Lithium-Ion Battery

So, heres my problem. It seems to be freezing up while im playing games. the screen just freezes. i cannot do anything but reboot it. I think it may be a temperature problem. I did dust it with some air and nothing happened. sitting Idle right now the CPU Temp is 60C, HD Temp is 40C(Using Notebook Hardware Control)...I have a stand for it with dual fans...although it doesnt seem to be helping much. My computer freezes while im playing Starcraft...STARCRAFT! what the hell is up with that! anyway let me know what u guys think about my situation. and i really do not know much about Laptops so try and guide me as specific as possible if you dont mind.

 

60C sounds normal for idle, but you should log your gpu temps when you are playing the games. It may not necessarily be a temperature related problem.

 

Try upgrading your drivers. Your graphics drivers could be bugging out on your while you play.

 

Also, since you're playing Starcraft.. are you playing it online? IF not, log onto battle.net and you'll automatically download the latest patch. vanilla starcraft is a little buggy and does freeze unpatched.

 

I was playing Lan Starcraft. and its not only on starcraft its on everyother game. i was just using starcraft as a example. and i did update my latest drivers last week yet i get the same experiences.

 

Ulrich453,

How long into the game the system freezes? Test the system with SLI disabled, run 3dMark to test the video. If the issue persists please call our technical support for assistance on this matter.