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    That's what I call SERVICE!

    Discussion in 'Alienware' started by linuxguy, Oct 17, 2008.

  1. linuxguy

    linuxguy Notebook Consultant

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    The video card on one of my m5550's started artifacting a few days ago. Called AW Tech Support and they walked me through re-seating the card. Still had artifacts. So I sent it back to the mother ship and it was back in action in *7* days - runs like a new one! :cool:
     
    linuxguy, Oct 17, 2008
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  2. Bartlett

    Bartlett The Prophet

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    Yeah, thats some good support there for sure.

    Glad its working for you.


    By the way, I believe Nvidia gives them money for every faulty GPU because they do that for Dell and Dell owns Alienware so I bet they were begging to get their hands on your faulty card. :cool:
     
    Bartlett, Oct 17, 2008
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  3. arcade16

    arcade16 Notebook Consultant

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    Now thats what I call music! (lol, or really exceptional service that we should all get with such an expensive product!)
     
    arcade16, Oct 17, 2008
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  4. linuxguy

    linuxguy Notebook Consultant

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    That's very interesting. The laptop is 2 years old.
     
    linuxguy, Oct 17, 2008
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