Theme FX not working?

Hi im new here at forum and im having some trouble shooting and i hope you guys can give me answers. I have a nebula red M17x old version t9600 and i love it, i had it for like 6 months and u went upgrade the HDD to a SSD in RAID 0. after installing everything. the theme doesnt work. all other 3 works fine, sence, touch and fusion but FX doesnt work! Any thoughts? thanks for advance.....

 

not sure if it's relevant to the older m17x, however...

did you by any chance update the command center from the internet before upgrade?

and after upgrade, did you install from the resource cd?

if so, chances are you corrupted the fx chip and it requires a mobo replacement.

try doing the power drain trick, take out the battery and chord.
hold the power button for around 10 sec.
now replug and turn on.

 

It said its updated and everything is running perfect, installed from CD. BNut the FX futures doesnt reallt seem to work! and i tried the power drain thing and it still the same!

 

Unfortunatelly, it sounds like you might need a motherboard replacement.

I had the same exact issue, and my motherboard is currently being sent over.

A Dell Technician will arrive at my house and replace the motherboard.

It has something to do with the fact that the i/o board is gone or something.

If anything, call Alienware Support. They were able to remotely control my system to install the proper drivers. Unfortunatelly, it was not as simple as that.

 

yeh if you install the original cd version at any time AFTER using the new version from the internet... you corrupt the alienfx controller chip. needs a mobo replacement.

 

So I am getting my 15x today or monday. Should I just throw that cd away that has the command center problem on it?

 

You can keep the resource disc for souvenir

 

there are still a few thing like the youcam software and the dvd playing software on the disk that is still usable. back those up then you can do what ever you wish with the disk.

 

should also mention there's dell diagnostics on the disk as well, will need it if you contact tech support. (if you loose the partition on the hdd). by running it on the cd it seems to re-install itself on a 100mb partition of your hdd.

 

Actually i was wondering too whats that 100mb free for..... now i see and i just found out that my wireless cant connect aswell.... it said its need to be turn on in radio controller something, anythought how could i turn it on? Its enabled and can detect signals! it just seem cant connect " keep saying cant connect"

 

ther run some test ang almost do what ever they can do, but now ther found out its the mobo! lucky its still under warranty! they gonna set a date and bring the new mobo..... thanks for all the help guys!