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    Tips for (old) AW Europe support?

    Discussion in 'Alienware' started by EviLCorsaiR, Feb 19, 2010.

  1. EviLCorsaiR

    EviLCorsaiR Asura

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    Basically I think my slave 3870 card is malfunctioning and while I'm about to try a fresh OS install and reseating it, I have my doubts.

    If I DO have to go through AW Europe, anyone got any tips on how to get it done quickly and without hassle? (Note that this is the OLD AW support I need for my M17, Dell support don't handle it)

    Sorry if there's already a thread up for this, but I can't find one. Feel free to link me if there is, and if so an admin can lock this.

    Thanks!
     
    EviLCorsaiR, Feb 19, 2010
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  2. Konig

    Konig Notebook Evangelist

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    As long as you have a warranty, you should not have a problem. If they have the part on backorder for more than a month, you should demand a replacement laptop of similar power, or a better one. At least thats what an Alienware rep told me.
     
    Konig, Feb 19, 2010
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  3. EviLCorsaiR

    EviLCorsaiR Asura

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    I can't wait a month for a backordered part, I need to use this to work on as well as play.

    Oh well, I have other computers I can use I guess. (Thank goodness I have Xbox Live too or I'd be bored sick for a month if it takes that long :p)

    I'm still going to see what the outcome with support is tomorrow. Not going to bother tonight, just got back from a flight from Dubai...
     
    EviLCorsaiR, Feb 19, 2010
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