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    Touchpad & quicktouch issues

    Discussion in 'Alienware' started by Le_Meow, Jul 1, 2008.

  1. Le_Meow

    Le_Meow Notebook Guru

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    I've read plenty about users having a laggy touchpad and bad touch controls, but I have found no answers to this so far...notebook review, I bequest thy help!
    I don't exactly have touchpad LAG...it stops and starts working intermittently, usually for an annoyingly long time (up to 3 seconds at a time!)
    Also, the touch controls don't work AT ALL.
    Now for the unusual part...
    This only happens on battery power!
    On AC everything works just fine. werid.
    Thanks!
     
    Le_Meow, Jul 1, 2008
    #1
  2. GabeZ

    GabeZ Information Technology

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    Hi,
    It sounds like a software issue. I would removed the synaptics driver and install the new one on the Alienware website. It seems like everyone is having fairly good luck with it. If it fails, just remove the touchpad driver all together and let windows install it (remember that it requires a restart with no synaptics driver to work). Also, as far as the touch controls, I would imagine there's software for that as well. Perhaps a reinstall of that software will do the trick.

    Gabe
     
    GabeZ, Jul 1, 2008
    #2
  3. kobe

    kobe Notebook Virtuoso

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    Yea, try a reinstallation of the latest touchpad drivers.
     
    kobe, Jul 1, 2008
    #3
  4. Le_Meow

    Le_Meow Notebook Guru

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    Update:
    reinstalling new drivers didn't help, but uninstalling the drivers and letting windows replace them worked perfectly.
    The quicktouch control problem is still present, though. After another test, it is only present without AC power. On startup without plugged in, the quicktouch don't respond at all. After plugging in, they work and remain working after I unplug. Driver issues?
     
    Le_Meow, Jul 1, 2008
    #4
  5. GabeZ

    GabeZ Information Technology

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    Hi,
    Is there a driver or application for the touch controls? Maybe there's an issue there.

    Gabe
     
    GabeZ, Jul 1, 2008
    #5
  6. kobe

    kobe Notebook Virtuoso

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    The newest beta bios fixed the touch controls issues for me.
     
    kobe, Jul 1, 2008
    #6
  7. kefka888

    kefka888 Notebook Geek

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    You should be able to reinstall the WHQL alienware drivers now that windows has installed the native drivers and regain some of the synaptics functionality.

    Download and burn this to a disc and flash your bios to fix the quicktouch issues:

    Multimedia Board BIOS v41

    This BIOS image update is presented in an ISO format, and may be used to create a bootable CD-ROM with all the necessary files to flash your BIOS. Apply this update ONLY if you are experiencing problems with your system.
    Features and fixes in this BIOS release:

    Increases finger touch button sensitivity


    You can find this on the Alienware "My Hive" support page under:
    AREA-51 M15X 15" WXGA+ W/CAM SIL-RIP-PNT
     
    kefka888, Jul 1, 2008
    #7
  8. Mystik

    Mystik Notebook Deity

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    there's a v41 release of the BIOS, and there aren't 12092398 threads on it yet?
     
    Mystik, Jul 2, 2008
    #8
  9. Wraithers

    Wraithers Notebook Evangelist

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    Looks like it's just a 'Multimedia Board' BIOS to increase touch button sensitivity... If that makes any sense :confused:
     
    Wraithers, Jul 2, 2008
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  10. milcs

    milcs Anti-fanboy

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    I don't see it on UK "MyHyve".
     
    milcs, Jul 2, 2008
    #10
  11. tacomenace21

    tacomenace21 Notebook Deity

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    I see it in US my hive I'm downloading now as my volume sucks I'll let you guys know.
     
    tacomenace21, Jul 2, 2008
    #11
  12. kobe

    kobe Notebook Virtuoso

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    Why do they always release it on the days that I don't check my HIVE. :D
     
    kobe, Jul 2, 2008
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  13. exiled

    exiled -_-

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    wow i really have to check myhive from time to time.
     
    exiled, Jul 2, 2008
    #13