Problems? See this thread at archive.org.
Hi There,
I recently had a failing hard disk, AW sent me a new one and I set about rebuilding it the other day. I followed the order listed on here and have encountereed two problems.
1.) When installing the onboard graphics drivers, the screen goes blank after about 5 minutes and you have to power it off. The driver seems to insall ok though.
2.) This is the main one, I'm getting blue screens on start up and at various times when up. Below is an example from the mini dump:
Opened log file 'c:\debug.log.txt'
0: kd> .sympath srv*c:\symbols* http://msdl.microsoft.com/download/symbols
Symbol search path is: srv*c:\symbols* http://msdl.microsoft.com/download/symbols
Expanded Symbol search path is: srv*c:\symbols* http://msdl.microsoft.com/download/symbols
0: kd> .reload;!analyze -v;r;kv;lmnt;.logclose;q
Loading Kernel Symbols
..............................................
Loading User Symbols
Unable to load image \SystemRoot\system32\DRIVERS\iaNvStor.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for iaNvStor.sys
*** ERROR: Module load completed but symbols could not be loaded for iaNvStor.sys
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
Unknown bugcheck code (8086)
Unknown bugcheck description
Arguments:
Arg1: 00000301
Arg2: 000001ce
Arg3: 00000003
Arg4: 00000000
Debugging Details:
------------------
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT
BUGCHECK_STR: 0x8086
PROCESS_NAME: System
CURRENT_IRQL: 2
LAST_CONTROL_TRANSFER: from 81f7aed4 to 818e5163
STACK_TEXT:
8190dc7c 81f7aed4 00008086 00000301 000001ce nt!KeBugCheckEx+0x1e
WARNING: Stack unwind information not available. Following frames may be wrong.
8190dce8 818ce510 86f50d18 86f50ab8 00000002 iaNvStor+0x10ed4
8190dd40 81bd85b0 81910800 00000002 8574b790 nt!KiRetireDpcList+0x147
8190dd50 818ccf9d 00000000 0000000e 00000000 hal!KfLowerIrql+0x64
8190dd54 00000000 0000000e 00000000 00000000 nt!KiIdleLoop+0x49
STACK_COMMAND: kb
FOLLOWUP_IP:
iaNvStor+10ed4
81f7aed4 ?? ???
SYMBOL_STACK_INDEX: 1
SYMBOL_NAME: iaNvStor+10ed4
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: iaNvStor
IMAGE_NAME: iaNvStor.sys
DEBUG_FLR_IMAGE_TIMESTAMP: 45f3b995
FAILURE_BUCKET_ID: 0x8086_iaNvStor+10ed4
BUCKET_ID: 0x8086_iaNvStor+10ed4
Followup: MachineOwner
---------
eax=81910920 ebx=000001ce ecx=819181f8 edx=00000000 esi=8191093c edi=8190d8f0
eip=818e5163 esp=8190dc60 ebp=8190dc7c iopl=0 nv up ei pl nz na po nc
cs=0008 ss=0010 ds=0023 es=0023 fs=0030 gs=0000 efl=00200202
nt!KeBugCheckEx+0x1e:
818e5163 8be5 mov esp,ebp
ChildEBP RetAddr Args to Child
8190dc7c 81f7aed4 00008086 00000301 000001ce nt!KeBugCheckEx+0x1e
WARNING: Stack unwind information not available. Following frames may be wrong.
8190dce8 818ce510 86f50d18 86f50ab8 00000002 iaNvStor+0x10ed4
8190dd40 81bd85b0 81910800 00000002 8574b790 nt!KiRetireDpcList+0x147
8190dd50 818ccf9d 00000000 0000000e 00000000 hal!KfLowerIrql+0x64 (FPO: [0,1,4])
8190dd54 00000000 0000000e 00000000 00000000 nt!KiIdleLoop+0x49 (FPO: [0,0,0])
I've googled around a bit and iaNvStor.sys is one of the drivers for Turbo memory/cache. But no one seems to have a solution, If I disable it in the bios or don't install the drivers everything seems fine, but it defeats the point really. I've tried the drivers from My Hive, the newer ones from Intel and the ones on the CD that came with it. Same result, any ideas? AW managed to get it installed.
Turbo Cache BSOD issues
Discussion in 'Alienware' started by Method, Feb 23, 2009.