UK Sales Adviser

Hi I am planning on ordering my M15x either today or next few days and I am wondering if anyone in the uk knows a good sales rep to chat with ? anyone I have chatted with on the chat has been utterly useless, any help would be great thanks

 

from an older thread, here on nbr. -hubs-

 

Here's another one I used back in the past. Not sure if he's going to be very helpful on the sales advice, etc part, but if you know what you want and ask him to price it up and push for his best price, he can usually do a pretty good deal. I know when I bought my Inspiron 9300 off him about 4-5 years ago, he knocked about 6-700 quid off the retail price.

Just tell him that a fellow forum recommended him to you for the best price from Dell. Good luck

email: [email protected]

 

I can personally vouch for Vijay, (as oneabove and hubs have posted) for UK Alienware.....

He is the vey best rep I have ever dealt with regarding Dell / Alienware.

This guy goes "the extra mile" to make sure that his customers get the very best deal possible. Trust me, I have dealt with some reps who dont want to do a thing to help out but with Vijay, the man is an absolute star.

Ive spent hours on the phone with him talking over various specifications and each time, he has gone and done his very best to see what the best deal would be on them.

He calls back when he says he will, he is available to get on the phone, he returns emails quickly (ive had some who dont even bother do do either).

All in all, I cant sing his praises highly enough.....if there were a gold medal for Alienware, Vijay would have lots of them LOL

I wont post details about the deal that he has arranged for me but I will say that it was REALLY good....

If you want to deal with him, he will reply to your email request I am sure and his email address is [email protected]

If you do email him, again you should say that you have been referred by me, and state that you got a referal from the notebookforums. Just tell him Steve Jones referred you....I am positive he will do his very best to get you the best deal available at that time.

Vijay, if you read this, THANKS SOO MUCH, REALLY APPRECIATE YOUR HELP....if i ever get round to visiting, you can show me around!!! - I will hold you to that!

 

Great ... so the guy is getting some attention here... nice... he deserves it. I have sent him the link to these posts for him to check out. and i am sure he will help you get the best deal. cheers!

 

He sure does deserve it..the guy is a star...I have been dealing with him over the last few days and was amazed at how good he is and how patient and understanding. He makes so much effort and goes out of his way when he doesnt have to......

A FANTASTIC example of customer service....and not just that...he is a really nice guy too!!

 

So did the guy give you what you wanted?

 

Well, put it this way.....he was more helpful than those guys in corporate resolutions....the guy ACTUALLY listened to me...talked WITH me and not TO me.....went out of HIS way to help ME.

It was NEVER about what I WANTED....apart from to be treated like a customer who had gone through a terrible experience of having so many dodgy brand new systems.

I can strongly recommend Vijay to ANYONE who is looking for a good quote on a system.

 

So I take it has been resolved in your way? What did you end up getting?

 

Lets just say Vijay's resolution was better than that offered to me by Dell Executive Customer Support.......

 

Cool. Glad to see your issue has been resolved.

 

Just because Vijay has helped me out doesnt mean that im not pissed with Dell! - they could learn alot from a guy like Vijay about how to treat customers. I shouldnt have had to go to the lengths that I have had to.....if I hadnt found Vijay, I would be minus an Alienware laptop as I would NOT have been buying another or accepting a FIFTH replacement.

Credit where credit is due, Vijay is an absolute star. I would recommend that anyone who wishes to purchase an Alienware system get in touch with him directly.

Cant say any more than that

 

I also ended up gettin Vijay, he has really helped me to there was confusion with my orders that it was cancelling everyday he has ressolved this where every1 else was totally incompetant, he is also a nice guy and got me a good deal i would reccomend him also