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    Uninstalling drivers, system won't let me

    Discussion in 'Alienware' started by poliuy, Jun 16, 2009.

  1. poliuy

    poliuy Notebook Evangelist

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    So after some problems with some games I am running I have decided to upgrade the AW drivers that came with the system. However, after uninstalling the drivers and trying to install the AW 8.57 ones, after a system restart the original 7.4 ATI drivers are back on? I'm not sure what is happening, as well as why ATI has to install the drivers in a command prompt. Anyway, I need help, so any info is appreciated, thank you.
     
    poliuy, Jun 16, 2009
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  2. DHC

    DHC Notebook Evangelist

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    DHC, Jun 16, 2009
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  3. poliuy

    poliuy Notebook Evangelist

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    Ok did that, it uninstalled, but now it won't take the drivers. It lets me install the new ones, but after the reboot is done I have no drivers, just the CCC, ugh! No idea what is wrong!
     
    poliuy, Jun 16, 2009
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  4. Marvie100

    Marvie100 On a Mission

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    You have to uninstall the drivers, then install the AW 8.12 drivers (which include the CCC) and THEN install the AW 8.57 drivers (which is just drivers and not CCC) to get it to work.
     
    Marvie100, Jun 17, 2009
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  5. Snowm0bile

    Snowm0bile Starcraftologist

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    What? no, I have no idea what youre talking about, but if you have 2 sets of drivers installed you will most likely encounter problems.

    You need to go to ATIs website and download the latest drivers for the 3870. Make sure you get the package with everything.

    Then you need to get mobility modder from guru3d.com and disable UAC.

    Then go and uninstall the 3870s drivers in driver manager making sure you check the box asking if you want to uninstall the software.

    After that, go into Safe Mode and make sure the vga adapters installed and then go into driver sweeper. Check on ATI, and analyse and clean. Then reboot.

    After that, make sure you install the driver to your computer, but stop once you get to install CCC. Then take mob mod and run the drivers folder.

    Then go to setup and install. ;x Good luck
     
    Snowm0bile, Jun 17, 2009
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  6. Marvie100

    Marvie100 On a Mission

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    You're right you don't know what I'm talking about. The way alienware packaged the 8.57 drivers its an executable zip which overwrites the 8.12 drivers, but has no catalyst CCC pre-packaged with it. Trust me, I've done it, and this is how you have to do it. Your way works as well, but if you want to use the AW released drivers, thats what you have to do to get the CCC, and their latest version of the drivers.
     
    Marvie100, Jun 17, 2009
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  7. Snowm0bile

    Snowm0bile Starcraftologist

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    ah ok, didnt know that. Im so tired of dealing with ati's drivers. its rediculous
     
    Snowm0bile, Jun 17, 2009
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  8. Alienware-Armando

    Alienware-Armando Company Representative

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    Sorry to hear you are having troubles with your machine, please follow these steps to update the drivers and if you have already done so, feel free to contact me via PM and I will assist you on this matter. Hope this helps.

    Thank you.
     
    Alienware-Armando, Jun 17, 2009
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