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    Upgrading my warranty

    Discussion in 'Alienware' started by ordmantell, Dec 11, 2009.

  1. ordmantell

    ordmantell Notebook Enthusiast

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    I just bought a M17x (the laptop is in production), with 2 yr warranty + complete care. After reading this forum, I taught that I should take a 3 or 4 years warranty. The problem is that they refuse to upgrade the warranty... they want me to cancel the order and pass a new order.

    I don't want to cancel because I had a one time deal that I won't get again...

    Each time I call Dell, they transfert me to this person (in India) who is responsible for my order...

    What can I do? Any hints?
     
    ordmantell, Dec 11, 2009
    #1
  2. Quadzilla

    Quadzilla The eye is watching you

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    You can extend your warranty at any time before the original warranty is up so i would not worry about it ...
     
    Quadzilla, Dec 11, 2009
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  3. ordmantell

    ordmantell Notebook Enthusiast

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    Weird, nobody at Dell told me that...

    Thanks for the answer
     
    ordmantell, Dec 11, 2009
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  4. BatBoy

    BatBoy Notebook Nobel Laureate

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    Use THIS LINK to access the upgrade options. You will need to enter your Service Tag.
     
    BatBoy, Dec 12, 2009
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  5. NJA2775

    NJA2775 Notebook Enthusiast

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    I had dell cancel my order and try not to honor the promotions that were offered during the time I ordered, it took me alot of phone time and finding great sales rep who not only honored it but gave me the current offers and applied EPP for me.
     
    NJA2775, Dec 12, 2009
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  6. EtownsFinest

    EtownsFinest Notebook Deity

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    Just phoned dell about extending my warranty 1year $458.00 2year $917.00 OMG thats just insane.So if you are buying get the warranty of the hop ;)
     
    EtownsFinest, Dec 14, 2009
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