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    WARNING: Blizzard Confirms StarCraft II Overheating Bug

    Discussion in 'Alienware' started by BatBoy, Aug 3, 2010.

  1. BatBoy

    BatBoy Notebook Nobel Laureate

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    Folks,

    While I can find no information this would impact our favorite alienware notebooks, be aware of the following warning - issued by Blizzard.

    Source: StarCraft II

    So, my advice to our Starcraft II players - be sure to monitor temps. If you notice any increase in temps, you may want to add in the frame rate cap and see if that helps.

    As a note, some of you may not have the main forum on your list of areas to review - some actually bookmark the subforum for their laptop. I have copied over this 'warning' to each subforum for the time being.

    Feel free to discuss this bug here in the main forum...
     
  2. DannyDanger

    DannyDanger Notebook Guru

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    Ugh I don't know if the post is still in the Blizz forums, but I thought I remember them saying that it had been taken care of... :(
     
  3. BatBoy

    BatBoy Notebook Nobel Laureate

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    not taken care of - several sites are running with this.
     
  4. MikeeDinh

    MikeeDinh Notebook Evangelist

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    i saw this before, but is it just for some people? i've been playing sc2 fine since day one
     
  5. BatBoy

    BatBoy Notebook Nobel Laureate

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    Since I do not play SCII, I can't confirm anything. This is just a heads-up to the forum to monitor temps - just in case. Better to be safe than sorry.
     
  6. morgonian

    morgonian Notebook Guru

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    very true,

    the bug can fry your graphics cards, so its better to put the fix in anyways then have your nice expensive laptop get fried.
     
  7. xeroxide

    xeroxide Notebook Deity

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    ^^ too true
     
  8. Ashtefere

    Ashtefere Notebook Evangelist

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    Seems to only affect nvidia cards that use bad cooling. Well cooled cards are fine.

    Also, pretty sure having vsync on fixes this too.

    -Ash
     
  9. granyte

    granyte ATI+AMD -> DAAMIT

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    the fix onlye buys you some time

    and this afects ati's to it afect's me
     
  10. xkingpin

    xkingpin Newbie

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    Thanks for the tip OP.

    I've been seeing overheating issues, especially when playing this game. Isn't this what beta testing is for?
     
  11. Phoestre

    Phoestre Notebook Evangelist

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    But it isn't a beta test, it is a commercial "release" product.
     
  12. morgonian

    morgonian Notebook Guru

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    youd think so but stuff falls between the cracks. still this is pretty huge.

    at least they are admiting to it though
     
  13. jubbing

    jubbing Notebook Deity

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    I feel sorry for people who don't know about this bug. :(
     
  14. hastarin

    hastarin Notebook Enthusiast

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    I played through the entire single player campaign with settings on Ultra. I've had audio glitches (most likely unrelated) and two lockups which I suspect were related.

    I've just added those lines to my file in the hope it prevents future lockups.
     
  15. Wattos

    Wattos Notebook Deity

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    I guess Blizzard thought it would be fun to include furmark in their main menu...
     
  16. Generic User #2

    Generic User #2 Notebook Deity

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    um....what sorta proof do you have for this statement?
     
  17. granyte

    granyte ATI+AMD -> DAAMIT

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    apply the fix, fire up sc2 at 1900x1200, play for a couple hours wait and see

    if you hsve a soft that can read the 4850 temp an write a log file in real time so i can have a proof when my system self shutdown
     
  18. Tristan

    Tristan Garrosh Did Nothing Wrong

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    It's not my card that's getting hot but my actual screen and lid are getting very hot to the touch.
     
  19. Wattos

    Wattos Notebook Deity

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    On another note:

    is it just me, but I turn on ThrottleStop Starcraft 2 disables achievements. Or is that just coincidence?
     
  20. Jakkarus

    Jakkarus Notebook Consultant

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    I don't use that, does it hook into the game somehow or stay in memory like a debugger? If so then it's prob. getting noticed by Warden or whatever they call it in SC2 so it thinks your trying to cheat, lol.
     
  21. Geby

    Geby Notebook Consultant

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    Would running a external monitor remedy this? Thats what I have been using since buying the game, I haven't noticed any issues.
     
  22. Aikimox

    Aikimox Weihenstephaner!

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    So now we can use SC2 instead of Furmark to check the system stability :)
     
  23. Hoach

    Hoach Notebook Enthusiast

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    I have been playing max reso/ ultra on external monitor, so far no problems and m11x is not hot to the touch.

    Ill add the lines just in case.
     
  24. morgonian

    morgonian Notebook Guru

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    L O L thats great
     
  25. the3vilGenius

    the3vilGenius 3vil knows no fear

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    Hey give them a break, its not like they worked years on this game and had the chance to do some testing.

    ^sarcasm^

    Or maybe they can put a warning sign on the game: "Warning, your computer might not be able to contain the awesomeness that is SCII"
     
  26. Aikimox

    Aikimox Weihenstephaner!

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    Imagine what will Diablo ||| do to PC's when it's out. :)
     
  27. Tristan

    Tristan Garrosh Did Nothing Wrong

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    The fps are over 9000!
    I don't understand why this isn't an easy fix for Blizzard to just background patch
     
  28. BatBoy

    BatBoy Notebook Nobel Laureate

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    Ok guys... back to the actual bug/temp fix.

    Thanks.
     
  29. Arklight

    Arklight Notebook Evangelist

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    I posted this last week in the Starcraft 2 on m11x thread.. and on its own thread..

    You have to do it yourself. It still heats up quick for my m11x but does not go up to 100+ fps in the hyperion.
     
  30. Elkay

    Elkay Notebook Deity

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    For anyone that's playing SC2 on only the internal laptop panel @60hz, I don't see why you wouldn't want this setting in there anyway. Other than benchmarking for max FPS, there's no point in rendering frames >60FPS that won't be displayed anyway.
     
  31. BatBoy

    BatBoy Notebook Nobel Laureate

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    Looks like this issue has dropped off of Blizzard's sticky. Not sure if its fixed or not however I am going to remove this thread from Sticky status over the weekend. Will leave it up for another day or two.
     
  32. the3vilGenius

    the3vilGenius 3vil knows no fear

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    thx again batboy
     
  33. Wattos

    Wattos Notebook Deity

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    It seems that the bug is fixed. I have the latest version (auto updated, never done any mods) and the menu runs at 40 fps now. Guess its fixed.
     
  34. BatBoy

    BatBoy Notebook Nobel Laureate

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    Excellent - great news guys. Last thing we needed was a bunch of fellow AW folks who had fried GPUs as a result of this - reason for the sticky. Good to hear they fixed it.

    Thanks for the confirmation.
     
  35. granyte

    granyte ATI+AMD -> DAAMIT

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    the bug seem fixed here to
     
  36. morgonian

    morgonian Notebook Guru

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    thats awesome news! we dont have to worry about our laptops then XD
     
  37. granyte

    granyte ATI+AMD -> DAAMIT

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    yes but a little to late i cooked my gpu memory thermal pad going through the campaing i'm searching where i can get pads to replace them