The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.

    Warranties

    Discussion in 'Alienware' started by Going Viral, Jul 27, 2010.

  1. Going Viral

    Going Viral Notebook Consultant

    Reputations:
    9
    Messages:
    149
    Likes Received:
    0
    Trophy Points:
    30
    Is it possible to change your warranty after you've bought/ordered your system?

    Say, if you had the advanced warranty could you downgrade to basic and/or upgrade from basic to advanced?
     
    Going Viral, Jul 27, 2010
    #1
  2. BatBoy

    BatBoy Notebook Nobel Laureate

    Reputations:
    7,395
    Messages:
    7,964
    Likes Received:
    25
    Trophy Points:
    206
    Use this link to extend your
    warranty

    Best bet, call customer service.
     
    BatBoy, Jul 27, 2010
    #2
  3. inap

    inap .........................

    Reputations:
    4,417
    Messages:
    7,827
    Likes Received:
    19
    Trophy Points:
    206
    like batboy said probably best to contact dell about it. but i think you can extend the warranty but not upgrade it.
     
    inap, Jul 27, 2010
    #3
  4. Going Viral

    Going Viral Notebook Consultant

    Reputations:
    9
    Messages:
    149
    Likes Received:
    0
    Trophy Points:
    30
    I've already ordered but it hasn't shipped yet.

    I'm going to call and see if I can upgrade to 1 year advanced without them restarting the order.
     
    Going Viral, Jul 27, 2010
    #4
  5. inap

    inap .........................

    Reputations:
    4,417
    Messages:
    7,827
    Likes Received:
    19
    Trophy Points:
    206
    well if thats the case, then i think it is possible.also a good idea to get mutiple years at the same time that way you can get a discount.
     
    inap, Jul 27, 2010
    #5
  6. dave-p

    dave-p Notebook Deity

    Reputations:
    730
    Messages:
    1,715
    Likes Received:
    10
    Trophy Points:
    56
    I know in the USA you can "Upgrade" your warranty as lng as your still under warranty.

    In Canada your out of luck. they refuse to upgrade my warranties on different occasions.
     
    dave-p, Jul 27, 2010
    #6
  7. Going Viral

    Going Viral Notebook Consultant

    Reputations:
    9
    Messages:
    149
    Likes Received:
    0
    Trophy Points:
    30
    The rep told me that he can upgrade my warranty to advanced, but not until after my system shipped.

    Once my computer ships I was told I would be sent an email with a price of the upgrade and how to do it.
     
    Going Viral, Jul 27, 2010
    #7
  8. BatBoy

    BatBoy Notebook Nobel Laureate

    Reputations:
    7,395
    Messages:
    7,964
    Likes Received:
    25
    Trophy Points:
    206
    If you do not receive the email, check the link I posted. You will need your Service Tag.

    Enjoy the new system!
     
    BatBoy, Jul 28, 2010
    #8