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    warranty questions

    Discussion in 'Alienware' started by lineazy89, Apr 26, 2008.

  1. lineazy89

    lineazy89 Notebook Consultant

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    can you upgrade your warrenty after you purchase your laptop. i.e. if i get a 1 year warranty when i buy it can i pay later to have the warranty extended?
     
    lineazy89, Apr 26, 2008
    #1
  2. ahl395

    ahl395 Ahlball

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    Usually, the manufacturer will send you an email asking if you would like to extend it. Usually towards the end. Also, you can call.
     
    ahl395, Apr 26, 2008
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  3. milcs

    milcs Anti-fanboy

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    From AW Sales support:

    "2- You can upgrade the warranty while it is still active. Once the warranty has expired it will not be possible to extend or upgrade it. "

    "Regarding your inquiry, by installing a third party memory or hard drive, your warranty will not be affected. However, in case the system fails after you install these components, it will not be covered by your Alienware warranty and we will not provide service for that component or specific issue.

    In case you install a third party processor or power supply on your system, your warranty will be voided.

    Be advised that after you receive the system, you may purchase upgrade components from Alienware at discounted prices. "
     
    milcs, Apr 26, 2008
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  4. lord_shar

    lord_shar Notebook Consultant

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    On a related note, I contacted Alienware's CS staff about Accidental damage coverage warranties, and they said they offered none thru AW :( As a result, I ended up placing an order for a Dell XPS M1730 (with 3yrs accidental dmg plan) instead of the m15x I'd been eyeing for weeks.

    Is it possible to insure AW laptops thru other parties to cover possible costs? If so, which insurance parties would you recommend?
     
    lord_shar, Apr 26, 2008
    #4