OK, so seeing the R3 is lower specced than our R2's, I wonder what they will do when they have to do a warranty replacement when the R2's are out of production. They have to give us xfire or sli if we have it now, but I have a hard time seeing them upgrading us to M18x. I'm sure the bean counters took warranty for existing machines into consideration.
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Mod, please move under M17X or Warranty if appropriate.
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Good question. I guess it would depend who you spoke to and how pushy you were. It takes quite a lot to get a replacement system. Despite the r2 looking very different to the r3 I imagine that they would replace it with the newer model even without dual graphics, it won't matter to them. The warranty should only replace on unintentional persistent hardware failure anyway. Unless you sabotage your system which is illegal most people won't get near a replacement.
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You must of had a warranty replacement issue. I have never had that issue, they did 3 replacement parts and then the laptop as the warranty dictates. They must replace laptop with like hardware, sli/xfire for sli/xfire. There are still plenty of system failures without needing to sabotage, lol. Read this looong thread http://forum.notebookreview.com/ali...placement-systems-warranty-repair-issues.html .
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besides If you get a different laptop from the r2 it will be different hardware anyway but seeing as the value is greater they could justify it imo.
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And I am talking worst case scenario total meltdown...
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They still have the old parts. That have plenty of refurbished laptops that they will give you. You won't get a new one.
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In extreme cases it can happen, but given the plethora of R-2's I wouldn't count on it any time soon...
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We'll know when someone is in this position. No need to speculate as it serves no purpose.
Warranty replacements M17x R2 - R3? M18x?
Discussion in 'Alienware' started by Phat4rd, Jan 10, 2011.