ok, they do it again !
Employee: Hi, my name is ****... How may I help you?
****: Hi, just wanted to check.There was supposed to be a video update today at 3. Is it going to happen or is it delayed ?
Employee: Unfortunately we do not have that information at this time
****: so its no longer scheduled for 3 today ?
Employee: Unfortunately we do not have that information
****: do you know if theres a black m15x coming in skullcap then ?
Employee: Not at this time
****: do you not know or is it not coming ?
Employee: Unfortunately not
Employee: we do not have that information
****: ok, thank you
Employee: Thank you for considering Alienware, have a great day!
Yes, surely i'm considering alienware... because I love the fact they unfortunately dont have any information... theyr gonna make me wait for the clevo... guess, what I'll be considering then?![]()
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Sorry guys, but we've been getting harped by AW, Dell, HP, IBM/Levono, and others to try and edit out employee names when possible.
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sorry, edited !
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why is Alienware so incompetent? people will not get upset with straight up answers. we all know they have answers. how do you run a business and not know what the business is doing? when they say "we don't have information" it's because they're delaying things. that's what i have concluded from my observations.
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****: Hi. I just wanted to check that, were I to order an M15x, it would arrive in perfect working order...
Employee: Unfortunately we do not have that information at this time -
i was gonna ask something like that, but i decided not to ... why be mean to the employee when its not her fault, and "we do not have that information" is the only line theyr allowed to type/copy/paste
We do not have that information
Discussion in 'Alienware' started by extracrunchy, Jun 24, 2008.