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    What should I do with this?

    Discussion in 'Alienware' started by darkangel0421, Oct 16, 2009.

  1. darkangel0421

    darkangel0421 Newbie

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    I purchased the m15x (old one) with T9500 and 9800 graphic cards.
    One day I put my labtop in sleep mode, and the computer could never start up.

    I sent it for repair, and according to the tech, they said the motherboard of my m15x needed to be replaced.

    I only used for 3 weeks, and I was kinda disspointed that happened to me.
    I was excited about m15x.

    I wonder if I should get my money back? I spent about $2000 on it. or If I can get anything from dell, or alienware.

    What you will do if you were me.

    Thank.
     
  2. Rengsey R. H. Jr.

    Rengsey R. H. Jr. I Never Slept

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    If it's still within the return policy(If you have it for 3 weeks from the date of receiving it), I suggest you return it for a refund and spend a lil extra money on the new m15x. $2000.00 is enough for " the " new m15x. It start at $1499.00

    The reason why I am saying this is :

    1) I read a lot about hinges problems, and say it is due to user damaged, and AW won't repair it. On the long run, the hinge will break off(search the forum).

    2) I don't like it when I buy something nice and it breaks right away. It's an expensive toy.

    3) If, you are within the return period.
     
  3. The_Moo™

    The_Moo™ Here we go again.....

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    Refund if you can
     
  4. darkangel0421

    darkangel0421 Newbie

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    although i think lolder m15x looks cooler
     
  5. lordqarlyn

    lordqarlyn Global Biz Consultant

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    yeah, I would ask for a refund and go for the new M15x, because it is much more advanced....
     
  6. Archaon

    Archaon Notebook Enthusiast

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    ...and the hinges won't fall off.... :)