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    Where are the nVidia GeForce GTX 780M?

    Discussion in 'Alienware' started by mesb69, Aug 12, 2013.

  1. Hackintoshihope

    Hackintoshihope AlienMeetsApple

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    That's exactly what I said? BUT they don't make 680mx in mxmb form what exactly are you trying to correct me on?

    Edit* also it's a revision of the chip regarding The different tdp and different form factor: not soldered into the board. They didn't make the 780m with the 680mx and it's not a rebadge. I mean come on, I don't like to be corrected on something that trivial.
     
  2. BruceEdwards

    BruceEdwards Notebook Enthusiast

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    With this talk of the shortage I was kind of surprised to see Alienware in NZ make the 780m a 'free upgrade' on the three lower-end Alienware models. If supply is that constrained, and is expected to remain so, would they do this?

    Given how much extra I paid ($890 NZD, or about $700 USD) to go to the SLI'd 780's from the 770's, I'm a bit cheezed off about this. That and the fact I'm still waiting for delivery ...
     
  3. DarkMx2000

    DarkMx2000 Notebook Consultant

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    WOW! That's some BS over 30 days when it was suppose to be there tomorrow?
     
  4. YannC

    YannC Notebook Geek

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    Yeap, that's over 6 weeks. I hope they are doing that just to be safe and not delay the EDD again. And I ordered it before they took out the 780M option too.
     
  5. Hybrys

    Hybrys That Damn Cactuar!

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    It's not a revision. I'm willing to bet that it's the exact same chip.

    You don't seem to understand the process, where they build the chips, test/bin them, then assemble them on to boards. The difference would be where they assemble them on to the boards, where AW is mxm, and iMacs are the mxm-sideways weird format. The TDP limit doesn't have to be set within the chip or something.
     
  6. Mr. Fox

    Mr. Fox BGA Filth-Hating Elitist

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    "iMacs are the mxm-sideways weird format" - of course they are... that's the way they do things ;)
     
  7. Hybrys

    Hybrys That Damn Cactuar!

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  8. Hackintoshihope

    Hackintoshihope AlienMeetsApple

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    Well put, thanks then for the explanation. Learn something more everyday. So then we all go back to this.. Why didn't they have a bunch of them? Already .. ?
     
  9. Mr. Fox

    Mr. Fox BGA Filth-Hating Elitist

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    My guess is that they did order a whole bunch, and now they are gone. Demand exceeded supply. Same thing happened with 680M. Maybe they should have ordered the same number of video cards in total, except that 100% of them be 780M (meaning having no stock of 765M or 770M on hand and handling orders for the downgraded GPU as a special order on an exception basis only).
     
  10. YannC

    YannC Notebook Geek

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    Update: I check my status today and it says it's "partially shipped" with 1 package of "23 lbs / 10.4 kgs." I did not order anything else with this purchase... Maybe there's hope for you guys who purchased before or around very early August. :eek:

    More info: The Dell status pages stays in "in production" and the EDD still states "10/1/2013."
     
  11. Saint Satan

    Saint Satan Notebook Evangelist

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    23LBs would mean your system shipped. Nice.
     
  12. J.Dre

    J.Dre Notebook Nobel Laureate

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    Partially shipped means: shipped. It must be a mistake or something. Mine said the same thing...
     
  13. mmolteratx

    mmolteratx Notebook Consultant

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    Same here for my 18, though it just said shipped for my 17.
     
  14. joecait

    joecait Notebook Deity

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    Where are people also checking for their status?

    It sounds like there are 2 places where one is more updated than the other. The dell order status page I have been using is this one:
    https://www.dell.com/support/orderstatus/

    Is there a better one?
     
  15. YannC

    YannC Notebook Geek

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    That's the one I use, except I bookmark the search result page so I can just click on it to see if there is any update instead of retyping all the information every time.
     
  16. AirJordan

    AirJordan Notebook Evangelist

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    I was emailed by a rep today that has been keeping tabs on my order and she told me it is being delayed due to a parts shortage, as expected. My EDD is still 8/23 though for some reason, I would have expected that date to be updated by now. :confused:
     
  17. BruceEdwards

    BruceEdwards Notebook Enthusiast

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    Assuming they are actually shipping it to you then that's not bad - if the original EDD was 19/08.

    ... dammit now I'm infected with hope ...
     
  18. YannC

    YannC Notebook Geek

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    Yes, sir! I got the FedEx tracking code with EDD of tomorrow (next-business day shipping) and a rep emailing me confirming shipment.
     
  19. Meaker@Sager

    Meaker@Sager Company Representative

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    Bah, I do hate the waiting game, worst part of a notebook order. Hopefully something I can put to bed if my visa comes through :)
     
  20. Hackintoshihope

    Hackintoshihope AlienMeetsApple

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    Meaker are powernotebook orders on the same boat for 780m alienwares.
     
  21. Traderjo

    Traderjo Notebook Consultant

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    Good news for Saint Satan and Air Jordan we all have the EDD 8/23 and my status has been changed to In Production-partially shipped, I have 2nd day Air shipping, so check your status to see what you get. We are hopping YannC gets his Alienware within the next day, (you better check to see if it has the any 780 GPU cards in it, ha ha.)

    Update: original EDD was 8-23, now updated to 8-21..yeah !! :) Good Luck everyone on the 780 bubble.
     
  22. Meaker@Sager

    Meaker@Sager Company Representative

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    Honestly I am not involved with that at the moment, if you want to check on lead times at the moment you would want to email sales.
     
  23. gabswiss

    gabswiss Notebook Consultant

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    Where is the place you are checking that says "partially shipped"? Its different than the Dell order statut page?(since you said that this one shows "in Production")



     
  24. Hackintoshihope

    Hackintoshihope AlienMeetsApple

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    Just curious! I ordered my m17x r4 from you all and know your a great and respected company, only reason I chose not to this time was because I got 20% mystery coupon from dell lol.
     
  25. YannC

    YannC Notebook Geek

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    Here:
    AW 18 BTX.png
     
  26. joecait

    joecait Notebook Deity

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    Thanks for posting this. At least I'm sure mine isn't shipped yet! :)
     
  27. gabswiss

    gabswiss Notebook Consultant

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    You said that it says somewhere that it is "partially shipped" so thats why I'm asking if you a looking to a different place than the regular Dell order page?


    Also a good way to know in advance if the order is ready to be shipped, is to go to Fedex.com then select "track by reference" and enter the order number as the reference and leave at today's date.
    Once they send the shippment info to Fedex it will show up (usually 1-2 days before it is tendered to Fedex)


     
  28. Whitehorserider

    Whitehorserider Notebook Enthusiast

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    I am very upset with alienware over this. When I ordered the laptop I was assured the EDD was accurate by several sales representatives and there would be no backorder. This is because I start graduate school on Monday the 26th and my EDD was a firm 8/22. I never received any warning, so when I saw this thread I emailed my representative who had assured me at the time of sale he would keep me updated of any changes. He nonchalantly told me my EDD was changed from 08/22 to 10/04. I ordered on 07/28. The reason I'm so upset is because I just sold my only other laptop to pay for this one, and now I'm computerless for my first 7 weeks of grad school. I don't even know what I'm going to do. Obvious answer is use university library computers but they will not be sufficient, and the hours are not compatible with my schedule.....very upset with dell/alien ware on this lack of preparation/organization
     
  29. AirJordan

    AirJordan Notebook Evangelist

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    My EDD also changed to 10/4 today. I do not expect to have to wait that long to receive my computer though, I'm sure they are just overestimating to allow for less complaining about EDD's not being met.
     
  30. InspiredE1705

    InspiredE1705 Notebook Evangelist

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    Beat the wait, get an MSI laptop with a 780M! I looked at Alienware and they are just too expensive!
     
  31. Mr. Fox

    Mr. Fox BGA Filth-Hating Elitist

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    The only trouble with that suggestion is that MSI doesn't make a laptop that effectively competes with Alienware on looks, performance, build quality or service/support. We expect to pay more for a better product... at least some of us do. It would be better to just be patient and wait to get the better product rather than settling for a less expensive option because of being in too big of a hurry.

    Even if they were on a level playing field, last time I checked MSI did not offer a laptop with an Extreme CPU and 780M SLI. For those that are really passionate about having a beast, anything less simply will not do.

    I'm not saying that MSI laptops are no good, because they beat the stuffing out of something made by Lenovo or HP. But comparing MSI to Alienware is like comparing apples to oranges... or a Honda Civic "tuner" to a Lamborghini. They're in a totally different class.
     
  32. YannC

    YannC Notebook Geek

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    Just got mine. Checked with Device Manager, got 2 780M, 1 4930MX, and all.
    There's a single dead pixel on the screen though; it's toward the left edge of the screen and it's permanently red... Ugh... :(
     
  33. Traderjo

    Traderjo Notebook Consultant

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    I got mine delivered today but I was at work and missed the Fed-Ex guy. :mask: Ugh.dot.
     
  34. Whitehorserider

    Whitehorserider Notebook Enthusiast

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    Dead pixels are covered under warranty, correct?
     
  35. YannC

    YannC Notebook Geek

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    From what I've seen on this forum, I think you need to have more than a couple toward the center of the screen to qualify. Also, I don't really want some technician to take apart my brand new computer just for a stupid dead pixel on the screen...
     
  36. joecait

    joecait Notebook Deity

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    I think something like this has happened every single new product launch. I've been following this thread for years and it's always like this.

    At the end of the day, either just cancel your order or just get some temporary computer to use (like 200-300 bucks) or live with school computers for a few weeks.

    I know the sales rep said so and so, but if you follow these forums (a bit too late, I know), the sales reps REALLY do not know what's going on so banking on them is at your own peril. Especially for something like this. Lesson learned I know, but it'll serve you in the future...

    One reason I haven't bought a single accessory neither yet. No SSD, bag, nothing...even when things are going on sale.

    I know it sucks, but if I was in your shoes, I wouldn't have banked on it arriving.
     
  37. joecait

    joecait Notebook Deity

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    Some of us bought the AW18 on sale for 20 - 30+% off making it "cheaper" than the MSI actually from my quick MSI searches for their GT70 with a $2400-$3200 price range machine. I'm not saying MSI aren't good machines since I really don't know anything about them (never bothered to compare as no SLI). I just know I paid less than a 1 CPU MSI machine in a 17" form factor is all.

    As I have mentioned in many posts, if you are patient, AW will be cheaper than pretty much any comparable machine if you are willing to wait for a coupon (no haggling) or sale, or pure haggling. My specs are also with a 4 year warrantee...1 year and I was at 2400 or so.
     
  38. alienwolf

    alienwolf Notebook Deity

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    Try a pixel repair tool google it small program that cycles the dead pixel they are free and sometimes work. I had one top right on this 17 lightly rubbed it a couple times and it went away.
    You are correct it takes 3 near the center to be replaced under warranty although you might be able to convince your rep to send you one to replace your self. If your up to it. :thumbsup:
     
  39. YannC

    YannC Notebook Geek

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    Thanks Alienwolf, rubbing in progress...
    EDIT: I found that pixel can display red, blue, and black properly, so I think only the green component has problem. So far the pixel is still there.

    Also, I hate to take this post to a different direction, but has anyone noticed that when the light setting is at the brightest, you can see the tape or whatever fixture that holds the screen on the backside at certain angles when there's only a single color displayed (rectangular or triangular distortion of the screen)? It's hard to explain so please see the picture: note the rectangular shape but ignore the reflection of my hand on the screen and the discoloration due to my camera.

    aw18screen.jpg
     
  40. BruceEdwards

    BruceEdwards Notebook Enthusiast

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    You ordered on the 9th, correct? My order is from the 4th, and is still in production ... seems there are still a chunk of us from late July early August who are stuck in a loop, hopefully they make their way back to us eventually.
     
  41. Hackintoshihope

    Hackintoshihope AlienMeetsApple

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    That's not dead its stuck :), search YouTube for stuck pixel help. Also your in the 14 day return policy so anything can get you a return or replacement.
     
  42. Hackintoshihope

    Hackintoshihope AlienMeetsApple

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    Order also on the 4th.
     
  43. BruceEdwards

    BruceEdwards Notebook Enthusiast

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    What's the ETA on yours? Mine was ordered through a reseller, and I have yet to get a solid EDD from them.
     
  44. Hackintoshihope

    Hackintoshihope AlienMeetsApple

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    ETA with dell is a month, 9/4/2013
     
  45. Hackintoshihope

    Hackintoshihope AlienMeetsApple

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    I didn't know this I appreciate the information :) However I tried the process and it just says not found?
     
  46. alienwolf

    alienwolf Notebook Deity

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    I don't want to rain any any parade but if it was me I would get a Dell repair tech to replace the screen. Even if he screws it up they will make it right. You got some problems with that screen, might have had a bad bump when it was installed. That discoloration is not right. If it was me. :cool:
     
  47. Mr. Fox

    Mr. Fox BGA Filth-Hating Elitist

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    After looking at that image, I agree with alienwolf. That screen needs to go. You can still use it like that while waiting for it to get replaced, but I would not even dream of leaving it like that and living with it.
     
  48. Saint Satan

    Saint Satan Notebook Evangelist

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    Still no luck for me yet. I'm hopeful...
     
  49. gabswiss

    gabswiss Notebook Consultant

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    Not ready to be shipped then. Ordered mine July 30th and updated ETA is 10/03 :(

     
  50. YannC

    YannC Notebook Geek

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    @ Hackintoshihope,
    Yeah, per alienwolf's suggestion, I have tried several pixel cycling programs, massaging the screen, applying pressure, etc., and so far, it's still there with the green component inactive.

    @ alienwolf and Mr. Fox,
    Aye, sir, will do. But for now, since I'm in med school and it's difficult for me to be at home during normal work hours, I think I'll wait until October for the fall break. -- I have a 4-year warranty, so it shouldn't matter when I request Dell to fix the screen, right?
    As for the rectangular/triangular things, they are almost unnoticeable around the screen unless the brightness is at maximum and there's a solid color displaying. The the pinkish hue is an artifact of my camera. The screen is actually good during normal computer use unless you look specifically for the defects.

    PS: this community is partly why I choose Alienware, thank you guys for the inputs and suggestions. I know I will need a lot of those as long as I have the laptop. :hi2:
     
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