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    X36 BIOS are out!

    Discussion in 'Alienware' started by Oceanus, Oct 16, 2008.

  1. Oceanus

    Oceanus Ambassador

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    I think the only qualms I've heard about the X36 is how loud the fans are and how it isn't really much of an improvement over the X32's DPC Latency. Other than that, do you guys have anything you want to add?
     
  2. whizzo

    whizzo Notebook Prophet

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    the wrong thermometer reading.
     
  3. Oceanus

    Oceanus Ambassador

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    Well yeah. I think Rebeca noted that they'll be a new thermal utility to resolve that issue. Not too sure how it'll fix it but eh, guess I'll have to take her word on it.
     
  4. Ennea

    Ennea wwwwww

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    Hopefully soon. I'm very interested in this keyboard fix.
     
  5. Oceanus

    Oceanus Ambassador

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    Ahum, let me note that she was speaking about the X36 BIOS. Since the X36 BIOS included a software fix for the keyboard lag issue, she was checking to see if it really did improve the keyboard response rate on my computer.

    Let me remind you that the fix she was talking about was the wrong temperature readings associated with the X36 BIOS. It wasn't the keyboard fix she was talking about. :|
     
  6. Ennea

    Ennea wwwwww

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    I know... I'm on X32. I wanted to upgrade to X36 for the keyboard fix but there have been several issues with it.
     
  7. kefka888

    kefka888 Notebook Geek

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    I think I am going to upgrade to the bios to see if it really does fix the sound popping.

    Update: I flashed and have found that the cpu fan profile has been changed as noted from other users. I am going to go back to x32... again. But at least the sound wasn't popping :p
     
  8. rouGHman4

    rouGHman4 Notebook Consultant

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    It is hard to decide between sound popping and very loud fans.
     
  9. Ennea

    Ennea wwwwww

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    If you go back to X32 you get neither. :p Touch controls might get funky though.
     
  10. cha

    cha Notebook Deity

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    I'm using x32 right now with the new Command Center update. Touch control issues seems to have disappeared with the CC update.
     
  11. rouGHman4

    rouGHman4 Notebook Consultant

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    Nan I still have the X32 bios and my sound pops everytime I am downloading something from internet... on both network cards.
     
  12. masterbjorn

    masterbjorn Notebook Enthusiast

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    Hi All!

    Please, I'm fairly new here but I've been having some overheating issues I think may be related to BIOS - please have a look at my other thread addressing this issue - you all seem very knowledgeable, and hopefully some of you can help...

    forum.notebookreview.com/showthread.php?t=312997

    Thanks!

    Bests, MB :cool:
     
  13. Oceanus

    Oceanus Ambassador

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    Can we possibly get a screenshot of the temperatures you are getting? I would prefer using SpeedFan along with the Thermo Fan Utility (located in the OSD Utility folder), but if you use something else, I suppose that is fine too.

    To take a screenshot of your desktop, press the "Print Screen" button and paste the picture with ctrl + v in Paint (or your preferred photo editing software). Save the picture as a .jpg and post it here as an attachment.

    Based on your descriptions in the other thread, it may be hardware related, but before we come to such conclusions, let me ask you this:

    #1. How long ago was this when it started happening?
    #2. When this happens, is Stealth Mode enabled or disabled?
    #3. Are the increases in temperature gradual (meaning it gradually increases to 122C) or sudden/abrupt (meaning it abruptly jumps from 55C-122C)?
     
  14. masterbjorn

    masterbjorn Notebook Enthusiast

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    Hi,

    Thanks for your response(s), both in this thread and the other one. Likely I'll post this message in the other thread too since I think it's pretty interesting.

    I just recently 'observed' and tested my system to try to isolate the issue, and this is a step by step walkthrough of what happened:

    *NOTE: I just got my computer, and haven't had any time to install any third party software except for a few games, so I'm fairly confident that no software that I've installed is causing this issue...

    -I booted up my computer and started HWMonitor and watched the temp for about 10 Mins. It looked like it began around 50C and started incresing slowly. This is without starting any other programs.

    -Once the temp hit 68C, the fan began to spin, blowing warm air out the back. If it was spinning before this there was no way to tell as there was no sound or no warm air. This new spinning was not full power - just gentle blowing.

    -The temp then began to lower, till about 55C, when the fan went silent. After this the temp began to increase again, till about 70C, then the fan went on gently and cooled the GPU to about 55C again. This happened about 4 times.

    -I then started up a game (Lost:Via Domus), and ran it at 1280x720 with lowest graphic quality for about an hour. Every 5 mins I would alt-tab to windows and check HWMonitor, which actually stayed between 58C and 66C the entire time. I thought this was curious as before I had only managed to run the game for 2-4 mins before the framerate dropped to 5fps and the GPU overheated.

    -So anyway, thinking the problem had vanished magically, I closed out of the game. HWMonitor showed the temp at 60C. And then I watched it to see if anything happened. At this point the fans is completely silent. Sure enough, the temp began to rise, faster and faster - 61, 62, 65, 71, 78, 84 ~ even though I wasn't running any graphical applications (besides windows), and the fan was still silent.

    -But here's the weird part. Once the GPU had reached about 88C, I touched the stealthmode button to see what would happen. And lo and behold, the stealthmode button dimmed, and the gpu fan kicked in (I would say at about medium speed), thus lowering the temp back to around 62C. But not once have I witnessed the gpu fan go on full blast after flashing to X36.

    -At this point I thought I had figured something out, so to test it, I immediately started up the game again and let it run for about 3 mins. I then alt-tabbed to windows, and the gpu temp was at 79C, and the fan was silent.

    -I touched the stealthmode button, dimming it (and turning on stealthmode?), and the fan kicked in. I immediately touched the stealth button again, and the fan remained on, continually cooling the gpu to about 65C.

    So it's almost as if I was slapping the fan in the face when pressing the stealth button and saying 'hey, pay attention!'.

    Does this make any sense?

    Also, the hottest I've measured the GPU at was 122C, and I'm sure it's been hotter since it's shutdown twice automatically as a result of heat. How would I know if something's fried?

    And to be clear, when you press stealthmode and the button dims, you're turning stealthmode on right?

    Bests, MB :cool:
     
  15. Oceanus

    Oceanus Ambassador

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    I'm currently jumping from thread to thread to read up on this. For now, can you post all findings in the thread you've made? It's less confusing for me that way.

    Also, if you have AIM or MSN, I can personally walk you through troubleshooting the issue faster and see if we can fix the issue for you.
     
  16. masterbjorn

    masterbjorn Notebook Enthusiast

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    Ok, I really don't wish to overheat my system intentionally with again unless completely necessary. Luckily I did take a screenshot of cpu-z when my ssytem was at 117C which I'll attach here.

    It may also be good to note that Speed fan doesn't register the speed of either the cpu fan or the gpu fan - the box is simply empty.

    To answer your questions:

    1] I first started noticing this problem after the system was returned to me from aw repair (my lcd screen had a bad connection so they replaced the wire). This is approximately 5 days ago. But the first time it happened was during gameplay - the framerate slowed to 5fps and the pc shutdown automatically shortly thereafter.

    2] I always have stealthmode disabled (when the button is set to bright). Strangely enough, as I described in my post above, pressing the stealthmode button seemed to trigger the fan to go on, and the fan would continue even if I turned stealthmode off again.

    3] It really depends what I'm doing. Lets say this faulty mode is called 'bad-fan-mode'. If I'm doing nothing (just staring at the desktop), and the computer goes into 'bad-fan-mode', the temperature with increase gradually, one degree at a time. I watched this together with a tech-guy earlier today, and it went from 55C to 118C without triggering the fan - I then rebooted the system, and the fan blasted as soon as the system started up again. BUT, if the system goes into 'bad-fan-mode', and I'm in a game, the temp can raise from 55C to 125C++ until the system shuts down, since the fan doesn't activate properly...

    I hope this helps you help me :D

    Here's the screenshot - it's of cpuZ the first time I tested the heating issue:

    [I'm not allowed to post images yet, so here's the semi-link]
    masterbjorn.com/shared/overheated.jpg

    Bests, MB :cool:
     
  17. masterbjorn

    masterbjorn Notebook Enthusiast

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    Also, if you have AIM or MSN, I can personally walk you through troubleshooting the issue faster and see if we can fix the issue for you.
     
  18. Oceanus

    Oceanus Ambassador

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    Thanks.

    10char.
     
  19. whizzo

    whizzo Notebook Prophet

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    wohza... that's a new NBR record, people :D
     
  20. nofate

    nofate Notebook Consultant

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    when I install this x36 bios I have no more freeze in Colin McRae DiRT.Game now is fluently :D I thouht that is driver fault but update bios helped :)
     
  21. Napbree

    Napbree Notebook Evangelist

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    The latency spikes must of been causing this! Glad someone benefits from it :)
     
  22. daniv

    daniv Notebook Enthusiast

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    alienware whats is their problem!!!??? the sound is POPPING AGAIN...reverting back to x32
     
  23. nofate

    nofate Notebook Consultant

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    Will AW release new version of bios?X36 is good but this noise freaking me out
     
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