Yet another problem with the m15x: Screen wont turn on from hibernation.

This is getting annoying. Now when it goes into hibernation mode, the screen wont come back on. The computer is on, my keyboard is lit and somehow I played around and got the music to play. The screen will just not turn on, what to do? Only thing I can do is to remove the battery and the cable and restart it.

This is really becoming annoying, all those little problems with this computer. First the damn thing sometimes takes 30 secs to turn on, then sometimes the lights wont come, the quick controls are not very responsive, specially volume controls.

 

hmm never get this problem with m9750!
You should send a mail to AW dude!

 

yeah dude.. rather than complaining here, just ask them to fix it.. since no one is replying to you that means we can't really help..

 

Seems more like a software problem than hardware. The only thing I can think of is to do a restore point one by one - from the last to the first until your problem is solved. If not, use your recovery and reinstall everything. I use to have this problem b4 but it disappear after reinstall. u might also check if u have the latest bios. If after reinstall u still have this problem, I will bet its your GPU. There are known cases with nvidia. CAll AW immediately. Your GPU might be tossed

 

Complain until an on-site tech comes to your house. Either that or get them to send you a new one and send back that one. That's ridiculous honestly.

 

Make sure that you get all the Windows updates. It is a driver combatibility problem.
I had the same problem with my m5550, until I ran and got all the Windows Vista updates. Download this hotfix from Microsoft.

http://support.microsoft.com/kb/929734

There are a couple hotfixes regarding this problem. So, if this hotfix doesn't work, try googling for a different hotfix regarding this issue.

 

I had the same problem, try turning off bluetooth, worked for me. This seems to be a problem with vista since it happens to other brands as well. good luck

 

Im having the same problem with my m15x. It IS annoying. Did anything work? Im trying that hotfix.

 

I had the same problem with my HP dv9700t. I think the problem is vista.

 

Dam vista ... Hope AW release full driver for who want to go back to XP. sure i will be the first.

 

get the sp1 not sure if its out yet. but that might fix your problem.

 

I just got this problem yesterday for the first time on my new m15x. It has also froze during a shutdown once as well. I thought they tested these things before they went out? has that hotfix worked?

 

Anyone figure something out for this problem yet? Alienware is stumped. 5 days and they still dont know. Im afraid to leave it on all the time without sleep mode since everyones seems to be overheating and cracking..

 

@fatthead : try another video drivers...
@Nbauman : try to use Fn key to re enter sleep mode and then wake up it (Fn+F1 on my M9750) !

 

some things I tried-
got the new drivers, keyboard and all slider buttons locked up. Cant use fn- sleep. keyboard is non responsive. Hot fix from microsoft doesnt let me install.
bluetooth off

 

Oo'
Can't help you anymore...
Re install Vista may be ?

 

I hate saying this. But how do they test their computers. Do they just go "Alright power works, lets ship this out". How do you miss a crucial fact such as "oh this laptop doesn't resume from hibernation".

I swear I may have to start a computer/laptop company haha. I would actually test the laptops with games

 

This is a common Vista problem. There is patches for this as stated.

 

@OP - There probably is a fix for this somewhere. I know that my problem of resuming from standby doesn't happen with Single GPU mode on, but always happens with SLi enabled. I think you should be able to fix this.

 

XP had tons of issues like this coming out of sleep/hibernation.
Its likely the OS/driver/software issues. But its not just Vista.
XP did this to TONS of people

 

No, cause my first 9750 didnt turn on at ALL
I think they just check if the lid opens.

 

thats why I never set mine to hibernate

 

Again I say I had the same problem with a dv9700t and HP said that the problem is the OS "Vista" not the laptop itself

 

Yeah this smells more of driver issues than anything...

 

i would consider myself lucky if this was my biggest problem with the laptop.

 

Trust me, I tried the patch. It said something to the effect of, this wont install on your machine. I cant remember the exact phrase the hotfix used. but

 

no doubt, huh. I feel bad for the people who have major problems. but at the same time, I actually have to make a living on mine so anything that is annoying sucks, but your right I am lucky, so far....... I hope it stays that way. My gut said buy a dell. but I just sold out. (damn fx lighing )

 

mine did the same thing for sleep mode. Hibernation worked. Go figure? I got all the windows updates in vista also. Never tried these hotfixes before sending my system in for repairs.

 

I just got my m15x last night and was experiencing the same problem- display wouldnt come on after hibernation. Yes i too wonder how that got through the testing phase... BUT I then downloaded all the latest Windows vista updates and have not noticed the problem since. I'll let you know if it happens again.

 

vista sp1 out today , Im going to try that. it should solve.

 

Vista SP1 it works.

 

If your looking for SP1 for Vista 32-bit, it at the following link...

http://www.microsoft.com/downloads/...6d-5ebb-413b-89c9-cb3d06d12674&DisplayLang=en

 

thanks for the link. I had already found it but it wasnt as easy as I thought..but now you've confirmed that it's the right download cause I wasn't sure about the "five languages" part.

 

Haha, no worries. Took me ages to find aswell! Think the 5 Languages means you can have it in English/Spanish/French...etc.

 

Im installing now. hopes this solves. Alienware was making me take out hardware and trouble shoot. I was like, do I really have time for this? not to mention Im not big on ripping my machine apart.

It was a no go

 

Yeah I tried it and it works in service pack 1

 

I got the same problem with the screen won't turn on from hibernation with my Area-51 M5550i-R3 which is running Windows Vista with SP1.

 

That's weird, I got it fixed on 3 different laptops after installing service pack 1

 

I just recieved my m15x yesterday and I am having the same issue of my screen not turning back on after resuming from sleep.

Update: Just got off the phone with tech support and they have isolated this issue to the memory modules used with a 4gb ram configuration. They are sending me out new memory. I will update as soon as I get the memory installed and tested.

 

really. I still have this issue that has never been fixed on mine. I cant put it to sleep, ever. I hope it works, I too have the 4g ram. Please let us know.,

 

@Maguai - Haven't seen you here for awhile, is your x9000 downclocking at all?

 

Hibernation issues are mostly due to drivers.
Even my sager had issues with it for a while...

 

i got same problem but i just press the skull head to turn it back on and it comes back alive.

 

this is a thread i started ages ago Hibernation Problem
i think this one is slightly different from your problem but i thought id add it here just for a bit of advice.

to cut it short.
i pressed hibernation. screen and mouse switched off but all fans and light fx were still on.
nothing i did would turn it back on.
tech sugested i open bottom plate and press a reset button on the motherboard. this done nothing. only way i could reset it was to take the battery off.

my sugestion: if youve still got a 2gb+ file in your cleanup file just delete it.

 

I hate hibernation. Even on my Dell, it works, but doesn't save me much (if any) time over straight bootup. And stuff just stops working after time in hibernation. I disable it, use sleep and shutdown only.

 

I dont know, how do I tell?

 

Okay, seriously, Im sitting here trying to kill this bug on my screen because Im at the cabin and there are a ton of gnats, then im thinking oh no there is a gnat in my monitor. then I realized ITS FAKE!!! that really scared me

 

http://forum.notebookreview.com/showthread.php?t=248848

that thread tells you how

 

this is what i got. It never went below 2791. and the temp went to 86C max. so what does this mean?

 

Maguai, as I already replied on some other thread, use HWmonitor and RMclock (this programs are listed in the following thread: http://forum.notebookreview.com/showthread.php?t=248848) to monitor your temps accurately and follow your clocks and voltage in a graphical way.
This will give you a clear answer.
Also... run it for longer!

Good luck.