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    crysis crashing...

    Discussion in 'Alienware' started by numlk, Nov 29, 2007.

  1. numlk

    numlk Notebook Enthusiast

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    Hi all,

    I finally got my 7950 installed into my 7700 and decided it was time to play Crysis. I loaded it up and it detected my settings and placed it in medium. I tried playing the game and about 10 minutes or so the game will freeze and quit. i managed to get the error message and was hoping someone can point me in the right direction... thanks also my specs are
    Windows Vista 32 bit
    2GB of Ram
    7950 GTX with the 169.09 drivers


    roblem signature
    Problem Event Name: APPCRASH
    Application Name: Crysis.exe
    Application Version: 1.1.1.5767
    Application Timestamp: 471f94e3
    Fault Module Name: nvd3dum.dll
    Fault Module Version: 7.15.11.6262
    Fault Module Timestamp: 46f47100
    Exception Code: c0000005
    Exception Offset: 001581d8
    OS Version: 6.0.6000.2.0.0.768.3
    Locale ID: 1033
    Additional Information 1: 2568
    Additional Information 2: 2df8029822de919ff3973d3961ff1618
    Additional Information 3: 01c6
    Additional Information 4: f2029c886956540ea8cd48d9c3787178

    Extra information about the problem
    Bucket ID: 580138948
     
  2. redrazor11

    redrazor11 Formerly waterwizard11

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    maybe check temps? i don't really know. Just trying to help :p
     
  3. Wu Jen

    Wu Jen Some old nobody

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    It's wierd but during 'Assault' when I go near one warehouse near the ship the game will crash out, badly. This happens everytime i go near the warehouse. I think the game is still quite buggy. But there should be a patch coming in the next week or so that might fix some of these issues. Just keep checking for a Crysis patch on google.
     
  4. numlk

    numlk Notebook Enthusiast

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    ok i guess ill try to mointor the temp what programs do i need to use to monitor it..? the game looks awesome i just want to play it lol
     
  5. Wu Jen

    Wu Jen Some old nobody

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    From looking over your info, it looks like a graphics driver crash. Is it reproduceable? I.e. does it constantly happen? You might want to uninstall your Video drivers use Driver cleaner then reinstall them. Just a thought.
     
  6. numlk

    numlk Notebook Enthusiast

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    yes its the same error message....
     
  7. Inkjammer

    Inkjammer Notebook Deity

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    I'd suggest trying to re-install Direct X9.0C, and in addition, try to force Vista to run the game in DX9 compatibility mode. See if that makes a difference.

    Oh, and if it is a heat issue like referenced above, I highly suggest getting a can of compressed air and blow out the ports. This is really something you should be doing to your laptop every one or two months. You'd be amazed at how much dust can get inside the PC. It's good preventative maintenance. =P

    Crysis really will pust the limits of your hardware.
     
  8. mjl2142

    mjl2142 Notebook Evangelist

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    That information points to a driver crash, no?
    "nvd3dum.dll" is an nvidia driver, and it has it as version "7.15.11.6262".
    You don't have the new driver (169.09) installed correctly.
     
  9. numlk

    numlk Notebook Enthusiast

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    ok i will reinstall it tomorrow when im home.. thanks all i will post an update tomorrow cant wait!
     
  10. numlk

    numlk Notebook Enthusiast

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    ok i tried reinstalling the software and i get an error message i have no idea why its doing that i am using windows vista...
     

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  11. numlk

    numlk Notebook Enthusiast

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    hmm now i cant watch any movies or anything it will blue screen if i try to watch it...
     
  12. mjl2142

    mjl2142 Notebook Evangelist

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    Do you still have a warranty?
     
  13. numlk

    numlk Notebook Enthusiast

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    on the video card?
     
  14. numlk

    numlk Notebook Enthusiast

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    ok i rolled back the drivers and it worked its verison date says 9/17/2007 for the video card
    i just got the video card a few days ago fro, RJtech


    edit
    also crysis is still crashing and i still cant update the drivers im getting the same error as the picture i posted
     
  15. numlk

    numlk Notebook Enthusiast

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    bump still need help thx
     
  16. rsgeiger

    rsgeiger Notebook Evangelist

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    In all honesty if you want to be sure it is your drivers, card, or something else do the following:
    1. Get some spare RAM. Start swapping it in various ways and see if the crashes stop. Big mem progams like crysis will fail on ram where other programs wont.
    2. Fresh install of windows. From scratch. Do bare minimum driver installs, and just enough to get the game running. It is hard to recommend a driver to try on since the official driver is so outdated, but this is the only way to guaranty no previous driver residue.
    3. Try to find a free/open source boot cd that has dome testing software on it for hard driver, memory, etc. and see if any tests fail.

    After doing all of that you have basically done Alienware tech support. If you still cant find the problem then I really dont know what to say. I would recommend that you keep trying until you have some idea before sending it back so that you can help guide the repair guys.

    Just my two cents.
     
  17. Laxislife1265

    Laxislife1265 Notebook Evangelist

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    driver residue? I didnt even know that could happen.
     
  18. rsgeiger

    rsgeiger Notebook Evangelist

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    heh...that is my term for non-properly uninstalled drivers. no matter what the uninstaller says there is always registry entries left over and the worst case is that a driver may be uninstalled but left in the Windows directory. If that happens it sometimes gets VERY hard to get the device to use or even recognize the new driver.
     
  19. Laxislife1265

    Laxislife1265 Notebook Evangelist

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    ahh i see... I think that may have happened to me before when i was uninstalling my old graphics card. Its still not completely fixed
     
  20. numlk

    numlk Notebook Enthusiast

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    so why is it i cant even install the 169 drivers? hopefully i can get this to work... i also have a partion of vista on a new drive i will give that a shot