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    lighting issues-possibly in need of repair-help!

    Discussion in 'Alienware' started by otaku, Jul 28, 2008.

  1. otaku

    otaku Notebook Deity

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    Alright so I discovered recently that my m15x was having trouble coming out of sleep mode (it'd crash) and my control panel wouldn't work much either. And some games I had needed fresh installs, so I reinstalled windows (as recommended by AW after trying numerous other things) well after hours and hours and reinstalling windows/drivers etc everything is fine except the alienware words above the power button will not illuminate after some effort my tech support rep said it needs a new mobo and to send it in for a week or so. I don't want to if I can avoid it, any thoughts?
     
    otaku, Jul 28, 2008
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  2. omaryunus

    omaryunus Notebook Consultant

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    i think the led behind the alienware name might have burnt out... this has happened to someones m17x and it has to be sent in to get it fixed
     
    omaryunus, Jul 28, 2008
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  3. otaku

    otaku Notebook Deity

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    Great, I figured as much. One thing I noticed is in the fx software for some reason the alienware name has two bars of selection while everything else has one? Also I have not been able to install the lightpipe patch it always fails

    This really sucks only one month in and I need a new mobo/lights
     
    otaku, Jul 28, 2008
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  4. Kinghong1970

    Kinghong1970 Notebook Deity

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    otaku,

    wassup!
    how's it going? how's business?

    btw, change your sig... you laptop is no longer "on order" right?

    sorry to hear bout the new laptop... good luck...
     
    Kinghong1970, Jul 28, 2008
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  5. whizzo

    whizzo Notebook Prophet

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    that does suck, otaku. idk about the lights, but i suppose if the AW guy says you have to send it in, you really have to... because i don't think you can just replace the TC lights like a keyboard or something. bad luck, mate. :(
     
    whizzo, Jul 28, 2008
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  6. otaku

    otaku Notebook Deity

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    hey hong! long time no see. Business is the same as always, which is to say slow still hoping things will pick up but I doubt it, the business has really become more of a hobby. Wish I had the parts id fix this thing myself (pretty sure I've located the part) think they'd send me a mobo?

    Oh well they get it tomorrow. argh
     
    otaku, Jul 28, 2008
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  7. milcs

    milcs Anti-fanboy

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    Another happy costumer! :D Just kidding... :)
    Good luck for you otaku. I'm sure they will be swift with you.
     
    milcs, Jul 28, 2008
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