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    m15x Crashes every single time! HELP!

    Discussion in 'Alienware' started by Rogago, Sep 21, 2009.

  1. Rogago

    Rogago Newbie

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    Ok so I got two m15x laptops, one for me and another one for my brother, and I always get this screen that I've attached in both computers! First it happened randomly one time to another but now I get it every single time! Sometimes it can take up to 15 minutes and sometimes it crashes as soon as I start windows. Alienware consumer support it's not very supportive. I've already disabled all services except for Microsoft's and it still crashes, even when on safe mode I get the same screen!
    Please help me I am desperate!

    And yes my hinge is broken too!

    Thank You
    Rogago
     

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    Rogago, Sep 21, 2009
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  2. Rogago

    Rogago Newbie

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    This is the screen that I get mostly
    I tought it was the same but is different
     

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    Rogago, Sep 21, 2009
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  3. The_Moo™

    The_Moo™ Here we go again.....

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    Download hwmonitor and post your temps
     
    The_Moo™, Sep 21, 2009
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  4. kobe

    kobe Notebook Virtuoso

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    Even on safe mode?? Check your RAM yet??
     
    kobe, Sep 21, 2009
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  5. dwend

    dwend Notebook Evangelist

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    reinstall windows, get the proper drivers and in the right order. It is most likily a driver error.
     
    dwend, Sep 22, 2009
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  6. Marvie100

    Marvie100 On a Mission

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    Marvie100, Sep 22, 2009
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  7. Rogago

    Rogago Newbie

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    I used hwmonitor like for 5 minutes before it crashed and here are the temps that I got.

    THRM 80°C

    Core#0 34°C
    Core#1 34°C

    GPU Core 71°C

    HDD 40°C

    Wonder if anyone have had this problem before? I have it on both m15x's!
     
    Rogago, Sep 22, 2009
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  8. dwend

    dwend Notebook Evangelist

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    It is a bad driver.
     
    dwend, Sep 22, 2009
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  9. Rogago

    Rogago Newbie

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    So should I reinstall Windows and all the drivers?
    Will this Void Alienware's Warranty?
     
    Rogago, Sep 22, 2009
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  10. dwend

    dwend Notebook Evangelist

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    This will not void the warranty, you can take most of the computer apart with out voiding the warranty.
     
    dwend, Sep 22, 2009
    #10