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    m15x and keyboard lag - returned after windows 7 upgrade and cannot fix.

    Discussion in 'Alienware' started by Tyrien, Nov 29, 2009.

  1. Tyrien

    Tyrien Notebook Geek

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    Hi there.

    I was previously running 32 bit vista and had long since fixed the keyboard delay issues with my m15x. Just friday I upgraded to windows 7 64-bit and the problem has returned.

    I've installed the latest touchpad driver from myhive which is where I believe the problem comes from.

    At times it seems fine, and others it comes back and is worse. It's almost sporadic. Does anyone know of a way to fix this?

    Thanks.
     
  2. SillyHoney

    SillyHoney Headphone Enthusiast

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    Have you tried a clean install or just upgrade from Vista?
    Thing is: Always do a clean install.
     
  3. Krane

    Krane Notebook Prophet

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    No! Clean install have advantages; this is not one of them
     
  4. SillyHoney

    SillyHoney Headphone Enthusiast

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    If his problem is not hardware issue then I think a clean install would help.
    At least if he still got problem right after he did a clean install and installed some basic drivers then we know it maybe hardware issue.
    Anyway I will read his previous post first.
     
  5. Tyrien

    Tyrien Notebook Geek

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    I did a clean OS install. I had to when moving from 32-bit to 64-bit.

    There was no issue with typing until I installed the synaptics driver. Uninstalling the synaptics driver is will remove the issue, but I'm left with a touchpad I cannot turn off. That makes typing even more annoying.
     
  6. SillyHoney

    SillyHoney Headphone Enthusiast

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    A quick and temporary fix for that problem would be a change in AlienTouch. There is an option for disabling Touchpad when 3rd-party pointing device plugging in. Its the first option in AlienTouch in Command Center and its pretty obvious so you wont miss it :)
    Im not sure if that feature requires Synaptics preinstalled in order to work (I dont have my M17x here atm to check it) but I believe it doesnt.
     
  7. Tyrien

    Tyrien Notebook Geek

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    I do appreciate those who have posted with help, but does anyone have an actual fix for this? There has to be some way to work around this while using the synaptics driver.

    I do not have command center installed either. The reason being alienfusioncontroller.exe was using ridiculous amounts of memory, and would crash the command center when I tried to open it. I'm assuming this is an issue with the command center and windows 7.
     
  8. SillyHoney

    SillyHoney Headphone Enthusiast

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    Regardless your problem you still should disable AlienFusion and AlienSense services to prevent memory hog as BatBoy suggested. Command Center is fine with those services disabled.
     
  9. Tyrien

    Tyrien Notebook Geek

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    Command center isn't even installed right now. Windows 7+AuroraLightsFX makes command center useless to me.

    There still was a delay in repeated keystrokes when command center was installed.
     
  10. Tyrien

    Tyrien Notebook Geek

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    Not to double post, but reading around here has led me to believe that that updating my BIOS to the current X36 will solve this issue. Currently I'm running the X32 BIOS.

    Can anyone confirm this?
     
  11. Tyrien

    Tyrien Notebook Geek

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    Does anyone have any thoughts about this?

    I'm close to just uninstalling the touchpad and finding other means to disable it.
     
  12. rouGHman4

    rouGHman4 Notebook Consultant

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    I can confirm that when I was on the X32 Bios with Windows Vista x86 I had huge dpc latencies that caused audio popping everytime I was downloading or streaming something from the internet. Less often, but still sometimes, the keyboard would lag while tapping double keys one after the other.
    Now, I'm on Windows 7 x64 with the X36 Bios, and all these issues have been resolved. I'm just sorry I couldn't isolate the origin of the problem, whether the Bios or the OS.
    Anyway I'm quite relieved that I no longer have these problems.
     
  13. Tyrien

    Tyrien Notebook Geek

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    Just poping back in to see if anyone has a fix outside of updating the BIOS. I don't really have any DPC latency issues, and I'm being swayed away from the BIOS update after hearing about fan noise issues.
     
  14. Matrolz

    Matrolz Notebook Guru

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    I have the X36 bios and Windows 7 64bit, At first the keyboard lag got a lot worse when I upgraded from Vista 32bit. A weeks ago I broke my OS and had to reinstall, I don't feel any keyboard LAG now. I don't know what I did different when installing win7 the second time.

    The X36 bios will make you fans a lot louder ;p, but It might resolve your keyboard lag. You can always flash it back to X32, so give it a try.
     
  15. Tyrien

    Tyrien Notebook Geek

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    Interesting, and I feel this is what happened to me last time when I have Vista 32 installed. It appears the problem has fixed itself. It happened sometime between fixing my tablet install and re-installing command center for an issue with my keyboard lighting.

    So yay!

    I can only pray the problem doesn't come back on it's own too :(
     
  16. Tyrien

    Tyrien Notebook Geek

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    Okay I've decided to revive this thread due to... the problem returning, but a new problem arising.

    The lag came back and I was dealing with it for a while, then I became frustrated and decided to try re-installing the touchpad driver. This is where I'm at now.

    I uninstall the synaptics driver and am using windows default mouse drivers. No issues using the touchpad or keyboard lag. The obvious problem is the touchpad will not turn off causing my palms/thumbs to mess with the cursor. This makes it almost impossible to type i word, let alone msn.

    When I reinstall the driver the same problem repeats itself, but worse. I can't even get back to where I was before. fn+f12 no longer turns off the touchpad.

    Every time I open the mouse settings I get an error saying saying the touchpad could not be communicated with and I should uninstall the synaptics driver. I've tried both the newest synaptics release and alienware's in myhive; both result in the same issue.

    Quite honestly I'm fine with going into the mouse options to enable/disable the touchpad. There's a problem though... when I disable the touchpad I cannot re-enable it. I have to reboot the system. The option just remains greyed out.

    So... anyone know anything I can do? lol