m17 blue screen issue

Recently I have come across a very annoying problem with my m17. I have the Vista 64 bit with qx9300 processor as well as the 2x3870 in crossfire. Ive had the sleep and studdering problem before but this seems like a worse version of it. I can play a game like WoW or CnC3 for a little bit and then the lagging sound/video will happen and get worse very quickly. Usually before I can open task manager it will shortly blue screen. Now Ive updated the video and sound drivers multiple times and the problem still happens. So far the only thing that seems to have stopped it is making WoW.exe only use 1 core instead of 2 but it is due to crash even with that setting anytime now.

I ran the program WhoCrashed to see if I could find anything I get the same result for every crash.

On Mon 5/11/2009 8:27:59 PM your computer crashed
This was likely caused by the following module: ntoskrnl.exe
Bugcheck code: 0x101 (0x31, 0x0, 0xFFFFFA60019D2180, 0x3)
Error: CLOCK_WATCHDOG_TIMEOUT
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
The crash took place in a standard Microsoft module. Likely the culprit is another driver on your system which cannot be identified.

I would gladly go back to just random studdering over these bluescreen problems. Can anyone help me out? Let me know if you need any more info.

 

I used to get blue screens all the time on my M17 until I selectively whittled down, via MSCONFIG, stuff that launch on bootup until it no longer happened. Up to that point I could simply walk away and come back and my machine would have screened out.

Try that angle if you're inclined.

- F

 

I'd download Prime95 and Memtest86+ and try those out if I were you. Sounds like a bad CPU core though.

 

CnC3 was about to crash me again and I managed to change it to only use one core and the lag went away only audio lag remained but it was playable. So if the problem is a bad core how can I check it for any hard evidence?

 

Sounds like an overheating issue. Use HWmonitor to see what your temps are and post them.

 

Intel Core temps: 75,76,76,75 C
ATI Mobility Radeon GPU core 55 C
HDD: 47 C

 

Nope, that's all good.

 

Well WoW ran for a good hourish but then choppiness came back and the computer slowed down and I had to reboot, but no blue error screen!.

 

I had the blue screen of death with Kernel problems too when I first installed windows 7 (for me lol, maybe not you)... It was a simple fix of reinstalling for me and now everything is working perfectly

 

I am playing Oblivion with some epic mods installed. i got sound lag and mouse lag when i start to play it ( say 60% chance are ok to play with no sound lag). and i did get 2 times blue screen when the game lagging so much . This lag problem seems happen randomly, until i switched off the "eHome Infrared Receiver " in Device Manager .
Now i would say 90% I play Oblivion with no more sound lag at all .
Dont know if just i am lucky or what
PS: i also turned off and disable some of window services ( about 10 options disabled), dont know if they could help too.
And i didnt upgrade any drives at all

 

uninstall the mouse driver synaptics and update your chipset driver
http://www.intel.com/support/chipsets/sb/CS-029319.htm

tell us what happens.

 

Trying a system restore back to a date before this blue screen issue, if it comes back ill try those fixes.

 

Sounds just like mine 3 months ago. I finally had my m17 shipped back to AW, and changed the CPU -- it was burnt.

Try to follow the guides here, it may improve.

 

Hi Balrage, if restoring/reinstalling, you will want to install the drives in the following order:

Alienware M17 (17'' LCD)

Microsoft Windows Vista

Chipset driver
On-Screen Display Manager Application (OSD 2.01)
ATI graphics driver
Wireless network adapter driver (Optional)
Audio driver
Bluetooth driver ([Fn]+[F9] to Enable)
E-Sata driver
Remote control receiver driver
Touchpad driver
Media card reader driver
RAID utility
Turbo Memory driver (Optional)
Tv-Tuner Avermedia A317 (Optional)
Vitakey FingerPrint Reader
Vitakey FingerPrint Reader HotFix.
Webcam FA driver
Camera utility ([Fn]+[F4] to Enable)
Command Center application (Before installing Command Center, Microsoft.Net Framework 3.5 needs to be installed)
DVD player application (Power DVD)
CD/DVD recording application (Nero Suite)
TouchSensitive Keys (Visit our Knowledge Base via the AW Support site and view article 5997)

If the issue persists, you will want to contact our support team at 1-866-287-6727, option 3, then 1 (USA) or online at- http://support.alienware.co.uk/Support_Pages/contact_support.aspx (International).

Have a good day!