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    m17 issue!!!! plz help

    Discussion in 'Alienware' started by Lessthanadrianocho, Dec 24, 2008.

  1. Lessthanadrianocho

    Lessthanadrianocho Notebook Enthusiast

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    hey guys im having a major problem with my brand new freakin M17 notebook.

    i am confused because i shelled out $3000 for it and it lags like no other

    i mean it cant even play the first Halo on the thing with it lagging and then inevitably freezing up

    and i dont even want to see what its like playing the stupid thing online.

    im just mad lol

    i downloaded the newest driver for my graphics card which was recommended by the service rep

    and it didnt help at all
    im at a loss

    it cant even play music without slowing down significantly

    so much for the quad core processor and 4 GB of RAM


    Im new on this forum by the way it looks pretty sweet

    my notebook includes the quad core processor at 2.26Ghz
    with dual ATI Radeon HD 3870 with crossfire
    4 GB of RAM
    with Vista 32 bit

    any help would be appreciated guys

    peace and merry xmas eve
     
  2. Mr. Merb

    Mr. Merb Notebook Enthusiast

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    Try restarting it, it will go away after restart. I have the same problem it happens when you put it to sleep!
     
  3. Lessthanadrianocho

    Lessthanadrianocho Notebook Enthusiast

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    ya dude i did try restarting it.

    i thought it might have been the game but i installed company of heroes and it did the exact same thing
     
  4. Mike2011

    Mike2011 Notebook Evangelist

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    Try running 3D06, also post a screen shot of you device manager.
     
  5. Lessthanadrianocho

    Lessthanadrianocho Notebook Enthusiast

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    funny u mention that i just ran it right now...hold on a sec
     
  6. Flashback Jack

    Flashback Jack Notebook Consultant

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    Download 3DMark 06 and post your benchmarks, that way we can tell if something is out of place. With the quad (rated 2.53Ghz, by the way) you should be scoring around 13,600-13,700.

    - F
     
  7. Lessthanadrianocho

    Lessthanadrianocho Notebook Enthusiast

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    dammit i just closed the screen but the CPU sucked

    it had a score of 3,000 and i have no idea what that means
     
  8. Lessthanadrianocho

    Lessthanadrianocho Notebook Enthusiast

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    and no the quad i have is at 2.26

    2.53 is the extreme or whatever which was like an extra $400
     
  9. Axman

    Axman Notebook Evangelist

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    check your power setting and make sure its set to perfromance.
     
  10. Lessthanadrianocho

    Lessthanadrianocho Notebook Enthusiast

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    i attached the results of 3dmark06
     

    Attached Files:

  11. Axman

    Axman Notebook Evangelist

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    go to catalyst control center as well and check the power settings in there. also check out you graphics settings. your card scores should be much higher. id be hitting 14k or more with your processor.
     
  12. Axman

    Axman Notebook Evangelist

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    also, it looks like you opted for the single card if im not mistaken from what your 3d mark info shows, so maybe your scores are right...
     
  13. Mr. Merb

    Mr. Merb Notebook Enthusiast

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    Dam I thought it would be higher than that? You running on battery power or is it plugged?
     
  14. Mike2011

    Mike2011 Notebook Evangelist

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    Yeah those scores are normal for that system since the 2.26Ghz is pulling you down.
     
  15. Lessthanadrianocho

    Lessthanadrianocho Notebook Enthusiast

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    naw i got the dual card...and during the CPU test i think the max FPS was like 2

    wth????
     
  16. Mike2011

    Mike2011 Notebook Evangelist

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    That CPU bad choice X9100 would have given you 4k more
     
  17. Lessthanadrianocho

    Lessthanadrianocho Notebook Enthusiast

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    i dont think its the graphics cards

    the service rep took control of the notebook and set it all to maximum performance and she couldnt figure anything out and told me just to download the newest drivers and 3dmark06

    hahaha this sucks man
     
  18. Flashback Jack

    Flashback Jack Notebook Consultant

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    Score seems normal to me, and the 1-2FPS during the CPU test in 3DMark 06 is also normal. The test is designed to push your CPU to its absolute limit and keep it there long enough to get a very accurate picture of the capability of your processor.

    Topic creator, install E-wreck's modified ATI drivers and post your benchmarks afterward. You shouldn't expect a huge bump from them, but enough to push your score past the 12,000 mark. By the way, what 3DMark score did Alienware get when they tested your laptop?

    http://forum.notebookreview.com/showthread.php?t=329941

    - F
     
  19. Lessthanadrianocho

    Lessthanadrianocho Notebook Enthusiast

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    honestly im pretty sure its the CPU

    what do you guys think i should do? return this bad boy or what?

    cuz its a serious technical problem i cant even play a song on this thing without it skipping and the CPU meter about to burst lol
     
  20. Mike2011

    Mike2011 Notebook Evangelist

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    Return it and then order again with the X9100
     
  21. Lessthanadrianocho

    Lessthanadrianocho Notebook Enthusiast

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    hahaha well its the holidays so i wont be able to do that for a while dammit

    lol thanks for the advice man is that the one you have? hows it workin for you
     
  22. Flashback Jack

    Flashback Jack Notebook Consultant

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    All for what, better benchmarks? The quad has better longterm value. If he buys an 9100, he sacrifices longterm value for clock speed and will surely be upgrading sooner than later.

    Alas, we've beaten this one down.

    What 3DMark score did Alienware get when they tested your laptop? Your scores seem fine!

    My clocks are about 0.3 faster than yours and I scored 13,700.

    - F
     
  23. Lessthanadrianocho

    Lessthanadrianocho Notebook Enthusiast

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    lol i just want a notebook that works

    i mean theres no doubt that my computer sucks right now

    for reasons unknown
     
  24. Lessthanadrianocho

    Lessthanadrianocho Notebook Enthusiast

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    alienware didnt even test they basically told me what to do and said goodbye

    and the CPU score was just shy of 3,000
     
  25. Mr. Merb

    Mr. Merb Notebook Enthusiast

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    Hang in there guy it will all come together.
     
  26. Flashback Jack

    Flashback Jack Notebook Consultant

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    My CPU score was 3,752 -- further evidence that there's probably nothing wrong with your machine.

    If you haven't removed any icons from your desktop, you should have one that says My PC Information. Inside that in the Burn-In Tests section is your 3DMark 06 score as posted by Alienware. Tell us what it is.

    - F
     
  27. Lessthanadrianocho

    Lessthanadrianocho Notebook Enthusiast

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    all right i found that bad boy

    Burn-In/Benchmarks

    3DMark 2006
    Customer Information:
    3DMark Score: 8,579.00 3DMarks
    SM2.0 Score: 2,513.00
    HDR/SM3.0 Score: 4,389.00
    CPU Score: 3,324.00
    Game Score: 0.00 Points
    SM2.0 Graphics Tests
    GT1 - Return To Proxycon: 31.40 FPS
    GT2 - Firefly Forest: 10.50 FPS
    CPU Tests
    CPU1 - Red Valley: 1.04 FPS
    CPU2 - Red Valley: 1.69 FPS
    HDR/SM3.0 Graphics Tests
    HDR1 - Canyon Flight: 48.49 FPS
    HDR2 - Deep Freeze: 39.30 FPS
    Unreal Tournament 3 Demo
    Customer Information:
    Average FPS: 60.24 FPS
    Time Spent Over 30 FPS: 97.75 percent of total benchmark time was spent above 30 FPS
     
  28. Mr. Merb

    Mr. Merb Notebook Enthusiast

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    You guys should consider 64 bit. Its said, that it takes advantage of the crossfire and or sli. I would of assumed higher scores with the quads
     
  29. Flashback Jack

    Flashback Jack Notebook Consultant

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    That's quite a difference, but the good news is you destroyed Alienware's tests by a huge margin! LOL!

    I think it's been mentioned already in the thread, but check your PC's system information (Programs/Accessories/System Tools). Make sure you have two listings of ATI Radeon HD3870 there to prove to yourself that you've got Crossfire.

    - F
     
  30. Mr. Merb

    Mr. Merb Notebook Enthusiast

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    I would open her up and do a visual homeboy!
     
  31. Lessthanadrianocho

    Lessthanadrianocho Notebook Enthusiast

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    yup its all there... lol dude this is weird

    i tried company of heroes again while i was waiting for a new post and it almost froze up during the first minute hahah

    i exited out just in the nick of time
     
  32. Lessthanadrianocho

    Lessthanadrianocho Notebook Enthusiast

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    hahaha helll naw im not down

    itll get worse i dont want alienware to eliminate any chance i have of a refund
     
  33. Mr. Merb

    Mr. Merb Notebook Enthusiast

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    Refund? Best of Luck Im outa here........
     
  34. Soloman

    Soloman Notebook Consultant

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    Just have them swap the CPU and upgrade to 64 no need to refund or get a new one. Would be much faster waiting for another to be built.
     
  35. ScottY_06

    ScottY_06 Notebook Consultant

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