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    m9750 DVD/CD drive driver problems

    Discussion in 'Alienware' started by romy, Jan 17, 2009.

  1. romy

    romy Newbie

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    Hey all,

    I bought my m9750 about a year and a half ago (and about 4 fresh installs of windows XP).

    I just fresh installed about 3 days ago if that matters....but anyways, earlier today, my DVD drive crapped out on me somehow.

    It doesnt list it under the "My Computer" menu (usually its the D drive)

    In the device manager it has a yellow exclamation thing next to it, under properties it says "Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39). Click troubleshoot blah blah"

    The drive physically works itself, like, I can put in a disk and push the tray in and it spins and the little green LED blinks and everything. So I'm pretty confident that it is connected good and well. I think it may be a driver problem, but i cannot find the driver ANYWHERE! I dont even think this thing has a brand......

    under the BIOS it recognizes it as "SM Slimtype DVD C"
    under the device manager it is "Slimtype DVD C DS24CZP"

    Help meh pleez 4 i am newb :(
     
  2. Motarola2

    Motarola2 Notebook Enthusiast

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    - First check if it is detected in the BIOS under the boot menu.
    if it is, make sure it is still the first boot device.
    - try to boot from the recovery CD, if it doesnot then it's a defective DVD drive.
    if it does, then it's a problem within windows.